topic Re: Need MOD help.. in Customer Care

Need MOD help..

89135 — Thu, 26 Mar 2020 15:16:09 GMT

Could you please check on order # **********..doesnt show shipped yet..ordered on the 19th...thanks !

Re: Need MOD help..

Susan-QVC — Thu, 26 Mar 2020 15:34:58 GMT

@89135 wrote:

Could you please check on order # **********..doesnt show shipped yet..ordered on the 19th...thanks !

@89135 I have reached out to our Dropship team to get an update, I will follow up once we have info on the order.

My apologies for the delay,

Susan

Re: Need MOD help..

89135 — Thu, 26 Mar 2020 16:06:13 GMT

Thanks so much Susan..stay safe !

Re: Need MOD help..

89135 — Fri, 27 Mar 2020 14:31:05 GMT

Susan if you havent heard anything back I think I will just try to cancel order

Re: Need MOD help..

Kim-QVC — Fri, 27 Mar 2020 16:32:43 GMT

@89135 wrote:

Susan if you havent heard anything back I think I will just try to cancel order

Hi @89135 I apologize that we were unable to fulfil this order. I do see the order is currently in the process of cancelling. Kim

Re: Need MOD help..

89135 — Fri, 27 Mar 2020 16:44:21 GMT

Hi Kim...yes I did cancel but not confirmed and now see where the delivery date has changed to april 2...so if it ships fine and if its canceled fine...thanks !