topic ORDER in Customer Care

ORDER

Dinaki — Sun, 15 Mar 2020 19:43:27 GMT

I placed today an order like 40 minutes ago and I have not received in my inbox an emal stating that I have placed the order ...etc etc...

I have the Order Receipt Number and my question is, is my order placed?

Re: ORDER

Beth-QVC — Sun, 15 Mar 2020 19:50:47 GMT

@Dinaki

We are currently experiencing an issue with our system that is delaying orders from showing up on accounts. Please do not reorder and wait for 30 to 45 minutes and the order will show. I will also monitor your account as well.

Beth QVC

Re: ORDER

Dinaki — Sun, 15 Mar 2020 20:38:02 GMT

I thank you kindly for your prompt respense Beth

EDITED

I just received an email and it states thats In Process. All is good

Re: ORDER

Beth-QVC — Sun, 15 Mar 2020 20:37:44 GMT

@Dinaki

Your two orders are now showing up - please check your account and let me know if you need further assistance.

Beth QVC

Re: ORDER

January121 — Sun, 15 Mar 2020 21:41:19 GMT

@Dinaki wrote:
I placed today an order like 40 minutes ago and I have not received in my inbox an emal stating that I have placed the order ...etc etc...

I have the Order Receipt Number and my question is, is my order placed?

@Dinaki .....I also placed an order & it does not show!!!!

Re: ORDER

Beth-QVC — Sun, 15 Mar 2020 21:48:29 GMT

@January121

I believe your order is showing up now. Please check your account.

Beth QVC

Re: ORDER

January121 — Mon, 16 Mar 2020 05:17:54 GMT

@Beth-QVC wrote:
@January121
I believe your order is showing up now. Please check your account.
Beth QVC

@Beth-QVC THANKS Beth .... all OK now 😀