topic Re: Community Chat spamming in Customer Care

Community Chat spamming

JaneMarple — Thu, 06 Oct 2016 11:34:10 GMT

Someone by the name of Ashala is bringing back posts from 2010 and spamming the CC forum. There are over a dozen pushed up threads from 2010, this is extremely annoying.

Re: Community Chat spamming

I am still oxox — Thu, 06 Oct 2016 11:36:02 GMT

Alert the moderators I have as I have on several threads

Re: Community Chat spamming

JaneMarple — Thu, 06 Oct 2016 11:53:12 GMT

@I am still oxox wrote:
Alert the moderators I have as I have on several threads

I have also, this is so immature! She's got the first two pages of nothing but old threads!

Re: Community Chat spamming

Peaches McPhee — Thu, 06 Oct 2016 11:57:00 GMT

Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention.

Re: Community Chat spamming

JaneMarple — Thu, 06 Oct 2016 12:43:05 GMT

@Peaches McPhee wrote:
Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention.

@Peaches McPhee MY opening this thread was to alert the mods!!!!!!! If you didn't care for me doing so then you didn't have to respond!

Re: Community Chat spamming

KYToby — Thu, 06 Oct 2016 14:23:11 GMT

@JaneMarple wrote:
@Peaches McPhee wrote:
Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention.

@Peaches McPhee MY opening this thread was to alert the mods!!!!!!! If you didn't care for me doing so then you didn't have to respond!

Not only does it add additional topics on the oard, but by opening up threads like this, the troll gets the attention s/he wants.

When this happens, and inevitably it will, the best ourse of action is, as always, to notify the moderators using the reporting link. Let the moderators handle it.

Creating additional topics only serves to add to their workload.

Re: Community Chat spamming

Peaches McPhee — Thu, 06 Oct 2016 16:55:20 GMT

For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

Re: Community Chat spamming

JaneMarple — Thu, 06 Oct 2016 17:23:02 GMT

@Peaches McPhee wrote:
For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

Several of us did that and it still took over TWO HOURS!

Re: Community Chat spamming

ValuSkr — Thu, 06 Oct 2016 17:26:41 GMT

@JaneMarple wrote:
@Peaches McPhee wrote:
For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

Several of us did that and it still took over TWO HOURS!

Maybe it took the mods that long to surmise what the actual problem was?

Re: Community Chat spamming

proudlyfromNJ — Thu, 06 Oct 2016 18:49:34 GMT

@ValuSkr wrote:
@JaneMarple wrote:
@Peaches McPhee wrote:
For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

Several of us did that and it still took over TWO HOURS!
Maybe it took the mods that long to surmise what the actual problem was?

When I looked at the first page on community chat this morning, I knew right away happened.

Re: Community Chat spamming

Peaches McPhee — Thu, 06 Oct 2016 19:58:53 GMT

Two hous is not too long for a non-emergent problem. I am sure the "mods" don't spend all day hovering on the boards. They probably have other duties as well as moderating.

Re: Community Chat spamming

ValuSkr — Thu, 06 Oct 2016 21:46:13 GMT

@proudlyfromNJ wrote:
@ValuSkr wrote:
@JaneMarple wrote:
@Peaches McPhee wrote:
For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

Several of us did that and it still took over TWO HOURS!
Maybe it took the mods that long to surmise what the actual problem was?
When I looked at the first page on community chat this morning, I knew right away happened.

You should be a moderator.

Re: Community Chat spamming

JaneMarple — Fri, 07 Oct 2016 02:52:19 GMT

@Peaches McPhee wrote:
Two hous is not too long for a non-emergent problem. I am sure the "mods" don't spend all day hovering on the boards. They probably have other duties as well as moderating.

You like being contrary I see! NEVER DID I SAY OR ANYONE ELSE THAT IT WAS AN EMERGENCY! @Peaches McPhee