https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6020992#M47906 <P>Ordered the Tatcha lip mask on auto delivery and still have not received. Don't understand why I have problems receiving my orders. Can't anyone help&nbsp;</P> Fri, 07 Feb 2020 02:24:26 GMT twokats 2020-02-07T02:24:26Z https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6020992#M47906 <P>Ordered the Tatcha lip mask on auto delivery and still have not received. Don't understand why I have problems receiving my orders. Can't anyone help&nbsp;</P> Fri, 07 Feb 2020 02:24:26 GMT https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6020992#M47906 twokats 2020-02-07T02:24:26Z https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6021008#M47907 <P>Are they making it to the house? &nbsp;Last 2 of 3 orders of mine were mailed but never made it to the house. &nbsp;They were returned by the carrier and QVC still charged me the shipping fees!! I had to call to get refunded - how's that for good business. &nbsp;I even contacted them last week and requested they stop this last return if it was happening again - they said it was impossible for them to do that.</P> Fri, 07 Feb 2020 02:35:09 GMT https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6021008#M47907 Boomerdotty 2020-02-07T02:35:09Z https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6021020#M47908 <P>No. I thought they were suppose&nbsp; to be making big changes to the shipping but it keeps getting worse.&nbsp;</P> Fri, 07 Feb 2020 02:41:22 GMT https://community.qvc.com/t5/Customer-Care/Problems-again/m-p/6021020#M47908 twokats 2020-02-07T02:41:22Z