topic Re: Now What?! in Customer Care

Now What?!

lovesallanimals — Mon, 20 Jan 2020 01:34:25 GMT

I just went to check on all my orders (and I have a lot), and nothing shows up! It says I do not have any orders - what?!!!! I have so many things that are on their way, in process and some placed today, now nothing shows up. All day long it was one thing or another. First, there was something wrong with automated ordering on the phone, then the videos were not working properly, now this. This is the only website that I have ever seen that constantly has problems. What is going on over there?

Re: Now What?!

rms1954 — Mon, 20 Jan 2020 01:37:40 GMT

When I read these posts about problems, I feel like I'm living in another dimension. I use google chrome and never ever have I experienced any of the problems people talk about.

Re: Now What?!

Beth-QVC — Mon, 20 Jan 2020 01:45:36 GMT

@lovesallanimals

I am sorry but when I check your account, I am seeing a signficant number of orders listed. Would you like me to call you and review your account?

Beth QVC

Re: Now What?!

Annabellethecat66 — Mon, 20 Jan 2020 01:48:38 GMT

@lovesallanimals @I feel your pain.

I don’t have the same problems but only because I’m so lackadaisical I figure I will see the products when they get here.

Go read about how I’m paying for Filet Mignon that was supposed to go to my daughter and rotted in MY garage instead.

I’m happy for those who sail along without problems ( as I’m sure you are).

Meanwhile, I think it’s safe to say our problems are in the MAJORITY rather than the minority.

Re: Now What?!

proudlyfromNJ — Mon, 20 Jan 2020 01:51:33 GMT

@rms1954 wrote:
When I read these posts about problems, I feel like I'm living in another dimension. I use google chrome and never ever have I experienced any of the problems people talk about.

@rms1954 Did you order today?

Re: Now What?!

rms1954 — Mon, 20 Jan 2020 01:54:05 GMT

@proudlyfromNJ wrote:
@rms1954 wrote:
When I read these posts about problems, I feel like I'm living in another dimension. I use google chrome and never ever have I experienced any of the problems people talk about.
@rms1954 Did you order today?

Yes. A few different times.

Re: Now What?!

lovesallanimals — Mon, 20 Jan 2020 16:57:54 GMT

@Beth-QVC wrote:
@lovesallanimals
I am sorry but when I check your account, I am seeing a signficant number of orders listed. Would you like me to call you and review your account?
Beth QVC

Thank you Beth, but everything appeared late last night.