Hey Mods, a Shoutout to CS Rep!

KingstonsMom — Thu, 16 Jan 2020 17:40:12 GMT

I just had a very helpful conversation with CS Rep, Laura!

It was a complicated issue involving a couple of returns and the refund amounts on my account didn't match up to the refund amounts in the emails.

She quickly figured it out for me, spoke very calm and polite and was a pleasure to deal with!

Want her boss to know so she can get a 'well done!' from her supervisor!

She probably wouldn't object to an extra 1/2 hour for lunch either....just sayin', LOL!

@Susan-QVC

@Anonymous

@Beth-QVC

@Anonymous

Re: Hey Mods, a Shoutout to CS Rep!

Susan-QVC — Thu, 16 Jan 2020 17:42:36 GMT

@KingstonsMom wrote:

I just had a very helpful conversation with CS Rep, Laura!

It was a complicated issue involving a couple of returns and the refund amounts on my account didn't match up to the refund amounts in the emails.

She quickly figured it out for me, spoke very calm and polite and was a pleasure to deal with!

Want her boss to know so she can get a 'well done!' from her supervisor!

She probably wouldn't object to an extra 1/2 hour for lunch either....just sayin', LOL!

@Susan-QVC

@Anonymous

@Beth-QVC

@Anonymous

@KingstonsMom That is always great to hear, I will see that she get the recognition she's due.

Susan

topic Hey Mods, a Shoutout to CS Rep! in Customer Care

Hey Mods, a Shoutout to CS Rep!

Re: Hey Mods, a Shoutout to CS Rep!