topic Re: One for the records!!! in Customer Care

One for the records!!!

DeeDT — Thu, 09 Jan 2020 19:41:29 GMT

Back on October 30th,2019, I ordered a Lock and Lock set of 2 glass pie dishes with lids. I actually forgot all about them during the holidays.

Well guess what arrived on my door step today?

Ordered 10-30-2019

Delivered 1-9-2020

Longest I've ever waited on a QVC item! I think this might even break a record for longest shipping/delivery. Wonder where my little glass pie pans have traveled in that many days? Or were they sitting in a corner somewhere forgotten?

At least they weren't broken. haha

Re: One for the records!!!

Love my grandkids — Thu, 09 Jan 2020 19:44:11 GMT

@DeeDT That's quite a journey and totally unacceptable service. I applaud your attitude!

Re: One for the records!!!

blackhole99 — Thu, 09 Jan 2020 19:57:35 GMT

@DeeDT I would call CS and complain, maybe you will get them for free to compensate for the time you waited for your order. LOL

Re: One for the records!!!

Melvin-QVC — Thu, 09 Jan 2020 20:00:19 GMT

@DeeDT wrote:

Back on October 30th,2019, I ordered a Lock and Lock set of 2 glass pie dishes with lids. I actually forgot all about them during the holidays.

Well guess what arrived on my door step today?

Ordered 10-30-2019

Delivered 1-9-2020

Longest I've ever waited on a QVC item! I think this might even break a record for longest shipping/delivery. Wonder where my little glass pie pans have traveled in that many days? Or were they sitting in a corner somewhere forgotten?

At least they weren't broken. haha

@DeeDT I'm so sorry that happened. I'm looking at your account now. What color is the pie dish you're referring to? You can email us QVCSocialTeam@qvc.com for further assistance. I don't see the order you're referring to.

Re: One for the records!!!

Naturesbeauty — Thu, 09 Jan 2020 22:11:30 GMT

I can top that........waiting for Box 2 of an order. Received Box 1. Now watching the tracking it states that the package was received at my local Post Office, out for delivery. Now it states sent to a post Office in a state I don’t even live in! Really! 😱🙄😡

Re: One for the records!!!

Kachina624 — Fri, 10 Jan 2020 02:29:08 GMT

@DeeDT. Did you check the tracking to see where your pie plates have been?

Re: One for the records!!!

Snowhite714 — Fri, 10 Jan 2020 06:12:14 GMT

@DeeDT wrote:
Back on October 30th,2019, I ordered a Lock and Lock set of 2 glass pie dishes with lids. I actually forgot all about them during the holidays.
Well guess what arrived on my door step today?

Ordered 10-30-2019
Delivered 1-9-2020

Longest I've ever waited on a QVC item! I think this might even break a record for longest shipping/delivery. Wonder where my little glass pie pans have traveled in that many days? Or were they sitting in a corner somewhere forgotten?

At least they weren't broken. haha

Is it possible that they became backordered after placing the order and you didn't realize it? After all you did forget about the order.

Re: One for the records!!!

Jen717 — Sat, 11 Jan 2020 08:09:16 GMT

@Snowhite714 wrote:
@DeeDT wrote:
Back on October 30th,2019, I ordered a Lock and Lock set of 2 glass pie dishes with lids. I actually forgot all about them during the holidays.
Well guess what arrived on my door step today?

Ordered 10-30-2019
Delivered 1-9-2020

Longest I've ever waited on a QVC item! I think this might even break a record for longest shipping/delivery. Wonder where my little glass pie pans have traveled in that many days? Or were they sitting in a corner somewhere forgotten?

At least they weren't broken. haha
Is it possible that they became backordered after placing the order and you didn't realize it? After all you did forget about the order.

If on backorder, QVC cancels orders after 45 days, automatically.