topic Re: Thank you QVC in Customer Care

Thank you QVC

Georgiagrama — Tue, 24 Dec 2019 02:29:52 GMT

I'd just like to thank QVC for the excellent shipping times and providing the items I ordered. Also, the several returns I did have were processed in a timely manner.

This year has certainly been an improvement. I'm very pleased. Every single item that I ordered and needed for Christmas arrived on time - one even arrived before expected which was a nice surprise.

Thank you for great service this season!!

Re: Thank you QVC

Kachina624 — Tue, 24 Dec 2019 02:45:57 GMT

Things weren't so rosy in the fall but they finally got their act together and now all my orders are present and accounted for.

Re: Thank you QVC

Venezia — Tue, 24 Dec 2019 05:09:48 GMT

I've also received all my orders very quickly, with the exception of one that's gone to backorder, despite still showing in stock. It's been sitting there since 12/7, so I'm about to cancel it.

But there has definitely been fast processing of my orders in the past couple of weeks. No complaints here!

Re: Thank you QVC

MezzieStarr — Tue, 24 Dec 2019 21:13:18 GMT

They really have turned things around. I ordered the Lock n Lock Big Deal on Saturday. The hosts kept saying it wouldn't arrive by Christmas. Mine shipped Sunday and arrived by UPS today. Decided to make some fudge/candy and give them as gifts.

Re: Thank you QVC

Sage04 — Wed, 25 Dec 2019 00:02:35 GMT

I received a gift from QVC today. It´s a beautiful tote. Thank you QVC.

Re: Thank you QVC

brandy77 — Wed, 25 Dec 2019 01:35:43 GMT

I'm very grateful to the Q, I've purchased lots of things I love here, and I have seen a definite improvement in recent months, which makes me very happy, however guaranteed Christmas delivery doesn't mean very much when they send the wrong item. I know mistakes happen but I can't help feeling disappointed. It's great they're rushing to get orders out on time, but not if they go so fast they send the wrong thing.

Re: Thank you QVC

Snoofy — Thu, 02 Jan 2020 03:32:38 GMT

Nice positive reports! Our orders were faster too!