topic Re: New return label printed wrong in Customer Care

New return label printed wrong

sassyshop — Sun, 29 Dec 2019 21:25:25 GMT

I received a gift from qvc and the new return label that is stuck to the outside of the box is not usable. The first 2” of writing was not printed, so the barcodes are not complete. Since it’s not my order, do I need to have that person call or go online? We don’t live in the same state, so I was hoping to return it from here.

Re: New return label printed wrong

Mom2Dogs — Sun, 29 Dec 2019 21:46:50 GMT

@sassyshop ...I would contact customer service, they can email you a readable label.

Re: New return label printed wrong

sassyshop — Sun, 29 Dec 2019 21:55:14 GMT

Thanks, I’ll do that then

Re: New return label printed wrong

bricklee — Thu, 02 Jan 2020 02:48:46 GMT

@sassyshop wrote:
I received a gift from qvc and the new return label that is stuck to the outside of the box is not usable. The first 2” of writing was not printed, so the barcodes are not complete. Since it’s not my order, do I need to have that person call or go online? We don’t live in the same state, so I was hoping to return it from here.

The new return labels are hard to use.