topic Re: My Previous Issue Still Not Fixed (Board Error) in Customer Care

My Previous Issue Still Not Fixed (Board Error)

Pearlee — Fri, 18 Mar 2016 13:32:07 GMT

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2621562

(This is not the same issue that @Keyai very kindly and efficiently helped me with the other day. This is something I asked be fixed before that.)

Re: My Previous Issue Still Not Fixed (Board Error)

Brittany-QVC — Fri, 18 Mar 2016 14:04:52 GMT

@Pearlee wrote:

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2621562

(This is not the same issue that @Keyai very kindly and efficiently helped me with the other day. This is something I asked be fixed before that.)

Good Morning @Pearlee, Hm, that's interesting! I can forward this along to our team in IT, but I'm not sure if they'll be able to fix this. It could be something in the products description that is causing this to come up or it may be something with the search function.

Brittany

Re: My Previous Issue Still Not Fixed (Board Error)

Pearlee — Fri, 18 Mar 2016 14:10:58 GMT

@Brittany-QVC Thanks. As you can see from my first thread, your colleague Susan did forward it once......

I am sick of seeing that Denim and Company shirt when I do my search! It shouldn't come up in a "Goldestin" search! Thanks for trying to help me again. Maybe the second time you forward it to the appropriate people will be the charm?

Re: My Previous Issue Still Not Fixed (Board Error)

Brittany-QVC — Fri, 18 Mar 2016 14:29:57 GMT

@Pearlee Maybe! It's hard to say for sure! If it's an issue with the description, then it might be an easy fix, but if it's our search function... it may not be!

Re: My Previous Issue Still Not Fixed (Board Error)

Keyai — Mon, 21 Mar 2016 15:31:29 GMT

@Pearlee wrote:

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2621562

(This is not the same issue that @Keyai very kindly and efficiently helped me with the other day. This is something I asked be fixed before that.)

Hi @Pearleehappy Monday!

This issue you reported is now resolved. Have a great week!