topic Re: MODS: interesting typo in program guide in Customer Care

MODS: interesting typo in program guide

loriqvc — Wed, 11 Dec 2019 00:17:21 GMT

Hello, moderators! I thought I'd post a little service issue/request for you that's slightly amusing amid all the typical frustration shared around here: In the online program guide for tomorrow, the blocks of specialty shows are listed as the "All-Day Holiday Shopping Spectatuclar." This misspelling has been featured a few times this season in both the QVC program guide and the third-party online/electronic TV guides that take feeds from it, so it seemed like it might get corrected without pointing it out—but since that hasn't happened yet, I'm sharing it in case anyone is interested in making updates.

Thanks for all the great customer service your team provides! Your efforts are very much appreciated.

Re: MODS: interesting typo in program guide

Wayne-QVC — Wed, 11 Dec 2019 00:25:33 GMT

@loriqvc I will forward this information to have it corrected. Thanks for bringing this to our attention.

Re: MODS: interesting typo in program guide

GingerPeach — Wed, 11 Dec 2019 18:10:51 GMT

@loriqvc

I just noticed this myself, and was scratching my head. What the heck is a "spectatuclar"? Do they mean "spectacular" or is it one of those "Fri-yay" bits of silliness? I think the former.

Re: MODS: interesting typo in program guide

loriqvc — Wed, 11 Dec 2019 19:50:05 GMT

@Homegirl - It is definitely just a misspelling of "Spectacular"—if you click into the show description in the online program guide, the word is spelled correctly there. This is obviously not a big deal, but as I noted, the error has appeared multiple times over the past couple of months.

Re: MODS: interesting typo in program guide

homedecor1 — Thu, 12 Dec 2019 04:13:02 GMT

There is nothing "spectacular"@ Q! I'm just sick of repeats of unsold quantities of TSVs from days/weeks ago🙄

Re: MODS: interesting typo in program guide

GingerPeach — Thu, 12 Dec 2019 16:44:51 GMT

I know, @loriqvc

It's not uncommon to see mispellings by QVC. For a while, all the "caramel" colors were "carmel." "Carmel," as we all know, is a lovely coastal California town once having Clint Eastwood as its mayor.

(I just looked it up as I'd forgotten. He ran and won a two-year term back in 1986. Just prior to running, he'd used his own funds ($5M) to save a local animal sanctuary, Mission Ranch, that the Carmel city council was about to let be bulldozed. That only added to his popularity. Eastwood's platform was allowing the sale and eating in public of ice cream cones, prior to that time prohibited from being sold and/or being eaten on Carmel streets.)

Re: MODS: interesting typo in program guide

loriqvc — Thu, 12 Dec 2019 17:03:08 GMT

@GingerPeach - Interestingly, I just saw Mr. Eastwood on the Ellen show earlier this week; he seems quite spry and is still hard at work at the age of 89. Impressive!

Re: MODS: interesting typo in program guide

loriqvc — Mon, 16 Dec 2019 04:11:16 GMT

@Wayne-QVC - I just thought I'd follow up on this: It appears that we've got another "Spectatuclar" scheduled all day this Wednesday...

Re: MODS: interesting typo in program guide

Beth-QVC — Mon, 16 Dec 2019 04:16:23 GMT

@loriqvc

Really our marketers really need spellcheck! I will let then know...

Beth QVC

Re: MODS: interesting typo in program guide

loriqvc — Mon, 16 Dec 2019 04:21:35 GMT

Thanks, @Beth-QVC! At least we get some amusement from the situation, right?!

Re: MODS: interesting typo in program guide

Pearlee — Mon, 16 Dec 2019 19:09:41 GMT

Maybe Q was just trying to do something cutesy like FriYAY. 🙄

Re: MODS: interesting typo in program guide

loriqvc — Mon, 16 Dec 2019 23:22:25 GMT

@Pearlee - Fortunately, that is not the case here; as I noted earlier in this thread, the word "Spectacular" is spelled correctly within the program description—it's just the title that's consistently wrong.

Re: MODS: interesting typo in program guide

loriqvc — Tue, 17 Dec 2019 16:55:02 GMT

The misspelled show titles have been corrected for tomorrow—ta da!

Re: MODS: interesting typo in program guide

loriqvc — Wed, 18 Dec 2019 16:04:48 GMT

And in a strange turn of events, as soon as the "Spectacular" began this morning, all the program guide and recently on air listings now have the misspelling again. Oh, well.