topic Re: Please Help!!!! in Customer Care

Please Help!!!!

twokats — Tue, 10 Dec 2019 22:34:44 GMT

I ordered a Juniors cheese cake, M115647. It arrived damaged and the wrong cheescake. The customer service refunded my money but at the same time, she canceled my field of flowers 3 pc set. Now I received a email that my return was on the way to qvc and the link showed my candle impressions lantern which I haven't even received. I don't know how to get this straightened out. Could you please help me.

Re: Please Help!!!!

Mz iMac — Tue, 10 Dec 2019 22:42:49 GMT

Email the MODs: QVCSocialTeam@qvc.com

Re: Please Help!!!!

Paulette-QVC — Tue, 10 Dec 2019 23:21:39 GMT

@twokats wrote:

I ordered a Juniors cheese cake, M115647. It arrived damaged and the wrong cheescake. The customer service refunded my money but at the same time, she canceled my field of flowers 3 pc set. Now I received a email that my return was on the way to qvc and the link showed my candle impressions lantern which I haven't even received. I don't know how to get this straightened out. Could you please help me.

I have just e-mailed you a response.

Thank you,