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    <title>topic Need help - Refund processed incorrectly as exchange in Customer Care</title>
    <link>https://community.qvc.com/t5/Customer-Care/Need-help-Refund-processed-incorrectly-as-exchange/m-p/5875855#M45156</link>
    <description>&lt;P&gt;I returned an order for refund but it was incorrectly processed as an exchange. I called CS a couple of days ago and was told that she would send a note to cancel, however, the item was not been cancelled and refunded but still shows up as in process (not shipped). I have emailed you the details and hope that you can help. - Thanks!&lt;/P&gt;</description>
    <pubDate>Tue, 26 Nov 2019 23:14:27 GMT</pubDate>
    <dc:creator>TXDeb</dc:creator>
    <dc:date>2019-11-26T23:14:27Z</dc:date>
    <item>
      <title>Need help - Refund processed incorrectly as exchange</title>
      <link>https://community.qvc.com/t5/Customer-Care/Need-help-Refund-processed-incorrectly-as-exchange/m-p/5875855#M45156</link>
      <description>&lt;P&gt;I returned an order for refund but it was incorrectly processed as an exchange. I called CS a couple of days ago and was told that she would send a note to cancel, however, the item was not been cancelled and refunded but still shows up as in process (not shipped). I have emailed you the details and hope that you can help. - Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 26 Nov 2019 23:14:27 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Customer-Care/Need-help-Refund-processed-incorrectly-as-exchange/m-p/5875855#M45156</guid>
      <dc:creator>TXDeb</dc:creator>
      <dc:date>2019-11-26T23:14:27Z</dc:date>
    </item>
    <item>
      <title>Re: Need help - Refund processed incorrectly as exchange</title>
      <link>https://community.qvc.com/t5/Customer-Care/Need-help-Refund-processed-incorrectly-as-exchange/m-p/5878291#M45239</link>
      <description>&lt;P&gt;&lt;FONT size="4"&gt;&lt;EM&gt;&lt;STRONG&gt;i have two rings and a shirt i returned. can't track anymore. it's been a while, wondering when i'll get my refunds.&lt;/STRONG&gt;&lt;/EM&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Nov 2019 03:32:49 GMT</pubDate>
      <guid>https://community.qvc.com/t5/Customer-Care/Need-help-Refund-processed-incorrectly-as-exchange/m-p/5878291#M45239</guid>
      <dc:creator>tarytoo</dc:creator>
      <dc:date>2019-11-28T03:32:49Z</dc:date>
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