USPS Returns of item

nzwyck — Mon, 04 Nov 2019 14:20:48 GMT

Santa Best S/3 Color Flip Indoor/Outdoor StarryLight Strands

On Oct 12 I returned an item to QVC because some of the lights on a string of lights were not working. I already discarded the turn label thinking that lights are going to be OK. My fault! So I printed a new label and took it to post office. After a couple of weeks my return was not registering as complete. I sent QVC MANY emails about this asking if they received or not. Each time an email was exchanged I had a new person responding and each time I had to repeat the same story. To this day I do not know where my return ended up. I went to the post office and they said was that my package left their facility and was given to some company called ''newgistics(?)'' and that's all they can do for me. It took me LONG time to get even that info out of the guy!!! So, I'm out $50, I have no lights and I have no idea what my rights are. QVC has been NO help. I even sent a photo of the package with the label to help out. As of today I had no response from QVC. I finally responded to ALL the different email exchanges with the same info AND photo of package. I doubt if I will ever hear from anyone any more. 50 bucks out the window!!

So what are my options at this point?

Re: USPS Returns of item

CLHS68 — Mon, 04 Nov 2019 14:34:02 GMT

Why don't you call them?

Re: USPS Returns of item

Ms Nixie — Mon, 04 Nov 2019 14:56:40 GMT

@nzwyck- you can go to newgistics package tracking and put in your tracking number and you will see where you return is located.

Re: USPS Returns of item

Anonymous — Mon, 04 Nov 2019 14:58:12 GMT

@nzwyck We've just sent you an email. Cindy

Re: USPS Returns of item

nzwyck — Mon, 04 Nov 2019 22:58:10 GMT

Hi Cindy,

I do not see one. Send it again? Thanks

Re: USPS Returns of item

nzwyck — Mon, 04 Nov 2019 22:59:48 GMT

I got it...Thank you.....

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USPS Returns of item

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Re: USPS Returns of item

Re: USPS Returns of item