topic Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES... in Customer Care

MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Ketra — Wed, 23 Oct 2019 19:32:15 GMT

WE ARE WORKING ON THE PROBLEM. Most companies do that so customers don’t waste their time thinking it’s a temporary glitch. It would be most appreciated when you’re having technical problems for an extended period of time.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Puppy Lips — Wed, 23 Oct 2019 19:42:47 GMT

I don't think QVC likes to ever admit that they are having problems.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Spacrazy — Wed, 23 Oct 2019 19:46:06 GMT

??? WHAT’S WRONG ???

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Ketra — Wed, 23 Oct 2019 19:51:26 GMT

@Puppy Lips wrote:
I don't think QVC likes to ever admit that they are having problems.

@Puppy Lips You’re right. It’s an interesting business plan for a company. Have you seen any MODS address any questions in the Customer Service forum?

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Krimpette — Wed, 23 Oct 2019 19:56:52 GMT

The mods probably can't get into the forums either!

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Ketra — Wed, 23 Oct 2019 19:59:27 GMT

@Krimpette wrote:
The mods probably can't get into the forums either!

@Krimpette Lol! You’re probably right. I’m outta here.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Mz iMac — Wed, 23 Oct 2019 20:04:21 GMT

@Ketra wrote:
Have you seen any MODS address any questions in the Customer Service forum?

They do so daily! Including today's issues.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Alison Wonderland — Wed, 23 Oct 2019 21:29:01 GMT

They did that last time and someone posted an angry message about all the negative "I'm sorry" messaging.

They just can't seem to win.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Sage04 — Wed, 23 Oct 2019 22:09:11 GMT

What´s going on? What technical difficulties? Guess it´s not happening on my side otherwise I would know. Hope it´s cleared up by now

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

millieshops — Wed, 23 Oct 2019 22:11:06 GMT

I'm lost - has the problem been solved?

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

proudlyfromNJ — Wed, 23 Oct 2019 22:21:38 GMT

I was on this morning (or trying to get on) and the Mods were responding. All they can do is make the proper department aware. But no, I don’t see any big announcement.

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Kachina624 — Thu, 24 Oct 2019 01:22:40 GMT

This would be contrary to QVC's philosophy of maintaining complete secrecy. I often wonder if they have anyone in charge of communications?

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

AuntG — Thu, 24 Oct 2019 11:42:52 GMT

They might as well cancel Christmas because nothing will arrive on time. Who is this new president and do they understand what their competition is doing?

Re: MODS IS ANYONE GOING TO PUT UP A BANNER STATING TECHNICAL DIFFICULTIES...

Montana — Thu, 24 Oct 2019 12:53:36 GMT

The angry complaints about the negative "I'm sorry" messages were not about the announcements themselves, but the constant need for them.

The QVC website, and system, never stabilizes. It is in a constant state of dysfunction. I don't think this is normal by anyone's standards.

ETA: Added "and system" because it is not just the website. Everything is awry.