topic Re: Tracking in Customer Care

Tracking

Tyak — Mon, 21 Oct 2019 17:54:00 GMT

Why make it available for us when it's not updated? Might as well not bother with it.

Re: Tracking

Kachina624 — Mon, 21 Oct 2019 18:44:12 GMT

I don't have a problem with updating but i do with UPS holding my merchandise for up to 5 days at a time ar one of their facilities. In fact, during that time they update it to the point of being riduculous. Quit with the "scans" and put the darn thing on a truck!

Re: Tracking

Diva on The Q — Mon, 21 Oct 2019 18:49:06 GMT

@Tyak: I'm not sure if you're addressing QVC with your question, but once a package leaves the QVC warehouse and gets picked up and starts to make it's way to you, it's the carrier (USPS, UPS) who initially has the tracking information.

Re: Tracking

Tyak — Mon, 21 Oct 2019 19:00:14 GMT

@Diva on The Q wrote:
@Tyak: I'm not sure if you're addressing QVC with your question, but once a package leaves the QVC warehouse and gets picked up and starts to make it's way to you, it's the carrier (USPS, UPS) who initially has the tracking information.

I know it but I'm not aware of the post office having forums so I'm complaining here because it starts out with qvc.