topic Re: This week it's something else in Customer Care

This week it's something else

Tyak — Mon, 21 Oct 2019 15:33:28 GMT

Today it's please excuse us for the delays in customer returns. Anyone want to place bets on what we're expected to excuse next week? Maybe it's just time to take responsibility for your poor business practices and stop with the excuses!

Re: This week it's something else

Kachina624 — Mon, 21 Oct 2019 16:00:15 GMT

Slow shipping I can sort of understand if they're moving warehouses but slow returns processing is a matter of not having enough employees working on them. Maybe the ought to get rid of a couple of high paid hosts or execs and hire some returns processors.

Since they're so slow processing returns, can we be equally slow returning merchandise?

Re: This week it's something else

Tyak — Mon, 21 Oct 2019 16:49:26 GMT

@Kachina624

Yeah, try returning someting in 35 days and see how that goes over.