topic Re: Fix this! in Customer Care

Fix this!

Pearlee — Wed, 16 Mar 2016 16:48:30 GMT

@Beth-QVC Brittany-QVC Susan-QVC Wayne-QVC Melvin-QVC Cindy-QVC

Mods - I just did a search of GOLDSTEIN LINKS for Lori Goldstein jewelry. Most are available on an EZ pay plan that is good through 11:59 p.m. on 3/13 according to the red lettering at the bottom of the items. Isn't today 3/16 ? Sheesh!

Re: Fix this!

Keyai — Wed, 16 Mar 2016 16:56:08 GMT

@Pearlee wrote:

@Beth-QVC Brittany-QVC Susan-QVC Wayne-QVC Melvin-QVC Cindy-QVC

Mods - I just did a search of GOLDSTEIN LINKS for Lori Goldstein jewelry. Most are available on an EZ pay plan that is good through 11:59 p.m. on 3/13 according to the red lettering at the bottom of the items. Isn't today 3/16 ? Sheesh!

Hi @Pearlee

Thank you for bringing this error to our attention. I have reached out to the team that handles this to get it corrected as soon as possible. Thank you for your patience while we get this corrected.

Re: Fix this!

Pearlee — Wed, 16 Mar 2016 17:06:51 GMT

@Keyai-QVC wrote:
@Pearlee wrote:
@Beth-QVC Brittany-QVC Susan-QVC Wayne-QVC Melvin-QVC Cindy-QVC

Mods - I just did a search of GOLDSTEIN LINKS for Lori Goldstein jewelry. Most are available on an EZ pay plan that is good through 11:59 p.m. on 3/13 according to the red lettering at the bottom of the items. Isn't today 3/16 ? Sheesh!

Hi @Pearlee

Thank you for bringing this error to our attention. I have reached out to the team that handles this to get it corrected as soon as possible. Thank you for your patience while we get this corrected.

@Keyai Thanks so much for your quick help! I didn't mean to leave you out of my list of mods above - I just couldn't remember exactly how you spell your first unusual and pretty name and I didn't want to misspell i!

Re: Fix this!

Keyai — Thu, 17 Mar 2016 15:38:51 GMT

@Pearlee wrote:

@Keyai Thanks so much for your quick help! I didn't mean to leave you out of my list of mods above - I just couldn't remember exactly how you spell your first unusual and pretty name and I didn't want to misspell i!

Hi @Pearlee

No need to apologize. Truthfully you don't ever need to bring special attention to me or any other members of the team as long as you post in an area where we are all regularly monitoring the posts. The new Customer Care category and the Suggestion Box are two categories we all regularly monitor.

My name is definitely different! Thanks for the compliment, I'll be sure to share with my mom that at least one person from the Community likes it! <big smile>

Have a great rest of the week.

Re: Fix this!

Pearlee — Thu, 17 Mar 2016 15:43:57 GMT

@Keyai Thank you again for your help - the EZ pay error was fixed very quickly after you did something about it. I knew I could count on you. Thanks for the info also on posting where the mods constantly monitor. And yes, please do pass along my compliment to your mom about your name, and also for raising such a nice person..

Happy St. Patrick's Day! Everyone is Irish today!