topic Re: Codes in Customer Care

Codes

halfpint1 — Wed, 18 Sep 2019 20:48:01 GMT

They keep talking about them but I do not understand. They show other companies. Help please.

Re: Codes

blackhole99 — Wed, 18 Sep 2019 20:54:42 GMT

@halfpint1 wrote:
They keep talking about them but I do not understand. They show other companies. Help please.

@halfpint1 who are They? Where are you getting this information from?

Re: Codes

x Hedge — Wed, 18 Sep 2019 21:06:19 GMT

Give us a clue please.

Plumbing codes?

Building codes

Codes of conduct?

Etc.

Re: Codes

KingstonsMom — Wed, 18 Sep 2019 21:08:36 GMT

@halfpint1

If you're referring to coupon codes for savings at QVC, QVC doesn't offer those except for first time buyers.

Re: Codes

Kachina624 — Wed, 18 Sep 2019 21:14:22 GMT

I haven't heard anyone on QVC mention codes. In what context was mention made?

Re: Codes

dooBdoo — Wed, 18 Sep 2019 22:05:34 GMT

@KingstonsMom wrote:
@halfpint1

If you're referring to coupon codes for savings at QVC, QVC doesn't offer those except for first time buyers.

Yes, I’ve seen the first time buyers coupon codes on the website banners, @KingstonsMom.

Also, last year I received a “we miss you” email from QVC with a coupon code for $5, so they do offer occasional discount coupons for existing customers.

@halfpint1, Other than those 2, I don’t know of any additional ones and I haven’t heard anyone in the on-air presentations mention codes.

Re: Codes

Anonymous032819 — Wed, 18 Sep 2019 21:38:19 GMT

Let me take a stab at this.

My guess is, (and it's only a guess) is that she is talking about rebate sites like Mr. Rebates and E-Bates (now Rakuten).

When you go through the check-out process, there is a box to enter an active discount code.

But as others have said, QVC does NOT offer discount codes EXCEPT for NEW customers.

I'm only guessing that she is going through one of those rebate sites, because a few months ago, she didn't know that she had to REQUEST her check to be sent to her from one of those sites.

She thought that they just automatically mailed them.

I don't know if she ever did get that resolved.

That's my take on what she means.

But, I could be 100% totally and completely wrong.

It wouldn't be the first time, and certainly not the last.

Re: Codes

gizmogal — Wed, 18 Sep 2019 21:43:07 GMT

@halfpint1 wrote:
They keep talking about them but I do not understand. They show other companies. Help please.

“Keep talking about” what codes??? Who is “they”???

area code?

zip code?

moral code?

morse code?

genetic code?

Re: Codes

geezerette — Wed, 18 Sep 2019 21:53:49 GMT

@Anonymous032819 wrote:
Let me take a stab at this.

My guess is, (and it's only a guess) is that she is talking about rebate sites like Mr. Rebates and E-Bates (now Rakuten).

When you go through the check-out process, there is a box to enter an active discount code.

But as others have said, QVC does NOT offer discount codes EXCEPT for NEW customers.

I'm only guessing that she is going through one of those rebate sites, because a few months ago, she didn't know that she had to REQUEST her check to be sent to her from one of those sites.

She thought that they just automatically mailed them.

I don't know if she ever did get that resolved.

That's my take on what she means.

But, I could be 100% totally and completely wrong.

It wouldn't be the first time, and certainly not the last.

Ah, maybe the commercials advertising those “other companies” that give discount shopping codes?

Re: Codes

Anonymous032819 — Wed, 18 Sep 2019 21:58:40 GMT

@geezerette wrote:
@Anonymous032819 wrote:
Let me take a stab at this.

My guess is, (and it's only a guess) is that she is talking about rebate sites like Mr. Rebates and E-Bates (now Rakuten).

When you go through the check-out process, there is a box to enter an active discount code.

But as others have said, QVC does NOT offer discount codes EXCEPT for NEW customers.

I'm only guessing that she is going through one of those rebate sites, because a few months ago, she didn't know that she had to REQUEST her check to be sent to her from one of those sites.

She thought that they just automatically mailed them.

I don't know if she ever did get that resolved.

That's my take on what she means.

But, I could be 100% totally and completely wrong.

It wouldn't be the first time, and certainly not the last.

Ah, maybe the commercials advertising those “other companies” that give discount shopping codes?

@geezerette

Yeah, that would be my guess.

I think she does her shopping through Mr. Rebates & Rakuten.