topic Re: Kim-QVC in Customer Care

Kim-QVC

MalteseMomma — Wed, 18 Sep 2019 15:48:41 GMT

On 9/14 You said I was issued a credit for item A343358 that got lost in delivery.

I have yet to see it posted on my account.What is taking so long?

Thank you ....

Re: Kim-QVC

Anonymous — Wed, 18 Sep 2019 15:53:11 GMT

Hi @MalteseMomma I am so sorry Kim is not available, but I did check your orders. There were 2 orders for the same cardigan, one red one black different order numbers. The one ordered in red was refunded in full. Please check the order list for that order. I am so sorry I cannot share the order number with you here in th e community.

Re: Kim-QVC

MalteseMomma — Wed, 18 Sep 2019 16:02:07 GMT

Yes ,it was the red one.Thank you for replying . I don't see the refund on my Account but hopefull i will soon.

Thank you again. @Anonymous