topic Re: 12 DAYS AND COUNTING in Customer Care

12 DAYS AND COUNTING

Tyak — Thu, 12 Sep 2019 22:00:55 GMT

12 days my order has been in process. I wonder what the record is for this nonsense....

Re: 12 DAYS AND COUNTING

Spacrazy — Fri, 13 Sep 2019 00:09:55 GMT

I’m at day 16.

Re: 12 DAYS AND COUNTING

Mama Deb — Fri, 13 Sep 2019 00:54:22 GMT

That's just plain crazy. This is why I buy mostly from Amazon Prime now.

Re: 12 DAYS AND COUNTING

maximillian — Fri, 13 Sep 2019 00:57:49 GMT

I have not ordered from QVC since May. Shipping issues is certainly the main obstacle, but there are plenty of other issues too. Other retailers are MUCH MORE CUSTOMER FRIENDLY.

Re: 12 DAYS AND COUNTING

Gr8tfulsoul — Fri, 13 Sep 2019 13:06:14 GMT

Oh no, I thought mine was not looking good at 4 days! I pray my order does not sit for 12 or 16 days, not to mention I can't even cancel it! The worse thing is they cannot even tell you what the hold up is, or when it will even ship out! So very frustrating @QVC

Re: 12 DAYS AND COUNTING

crawford5153 — Fri, 13 Sep 2019 14:07:24 GMT

Six days here and that is nothing but pure nonsense. QVC from the past use to be so dependable and was the best place to shop. All that has passed and if they keep this up they too shall pass.

They must have a shipping department of 2 people as slow as they are or else they just not give a hoot.

Re: 12 DAYS AND COUNTING

Tyak — Fri, 13 Sep 2019 15:17:02 GMT

@Spacrazy wrote:
I’m at day 16.

I hope you let us know if and when yours ships.

Re: 12 DAYS AND COUNTING

Tyak — Fri, 13 Sep 2019 15:18:56 GMT

Day 13 and counting!

Re: 12 DAYS AND COUNTING

lovesallanimals — Fri, 13 Sep 2019 17:07:53 GMT

I am a day 13! This has to be the worst managed retailer I have ever seen. I love the Q, have been shopping since day 1, but I am really losing my patience. They need to get rid of the people who are managing this company and get people who know how to run a corporation of this size. Most companies show improvements, this justs keeps getting worse and it is always the same excuse about the warehouses. Fix it already, it has been months and months!

Re: 12 DAYS AND COUNTING

Tyak — Fri, 13 Sep 2019 18:17:33 GMT

@Tyak wrote:
Day 13 and counting!

I can count no more....my order has shipped!!!!!

Re: 12 DAYS AND COUNTING

lovesallanimals — Fri, 13 Sep 2019 20:08:09 GMT

@Tyak wrote:
@Tyak wrote:
Day 13 and counting!
I can count no more....my order has shipped!!!!!

Tyak: Me too! I had two different orders on 8/31, one was just shipped.