topic Re: Can't Edit Post in Customer Care

Can't Edit Post

NickNack — Mon, 19 Aug 2019 19:45:43 GMT

I was trying to edit a post and kept getting an "authentication failed" message. I tried several times. Finally it didn't even give me a message. It just kept seeming like it was trying to do it but didn't. This website is very frustrating.

I think after about the fifth try it worked, but it took forever. If it lets me edit this post maybe there's no longer a problem.

Re: Can't Edit Post

geezerette — Mon, 19 Aug 2019 19:50:54 GMT

I’ve been having all sorts of problems in here for the last hour or so. Couldn’t “heart” posts, and kept getting kicked out and disconnected from the site. Also got the “processing your request”message several times. I can’t believe they still keep having all these same problems.

Re: Can't Edit Post

Havarti — Mon, 19 Aug 2019 19:51:08 GMT

I had the SAME problem a few minutes ago. I had to go back out, sign in again and try again. Hope that helps, I know it has been very frustrating today.

Re: Can't Edit Post

Krimpette — Mon, 19 Aug 2019 19:53:24 GMT

Here we go again! Similar problems here this afternoon. It never ends.

Re: Can't Edit Post

Foxxee — Mon, 19 Aug 2019 20:15:17 GMT

Same here. Having lots of problems the past several hours.

Re: Can't Edit Post

sidsmom — Mon, 19 Aug 2019 20:22:22 GMT

Wonky wonky

Re: Can't Edit Post

godi — Mon, 19 Aug 2019 20:37:13 GMT

This website can really be annoying!

Re: Can't Edit Post

NYCLatinaMe — Tue, 20 Aug 2019 01:13:25 GMT

@NickNack wrote:
I was trying to edit a post and kept getting an "authentication failed" message. I tried several times. Finally it didn't even give me a message. It just kept seeming like it was trying to do it but didn't. This website is very frustrating.

I think after about the fifth try it worked, but it took forever. If it lets me edit this post maybe there's no longer a problem.

When I try to post, or heart, or edit a message and get an "authentication failed" message, I just reload the webpage, and it is ususally good to go. Sometimes (not always) it states to log in and I do. And it works. There are other times when QVC won't let me log in. Then I ususally have to restart the computer.

Re: Can't Edit Post

NYCLatinaMe — Tue, 20 Aug 2019 01:25:43 GMT

@NickNack wrote:
I was trying to edit a post and kept getting an "authentication failed" message. I tried several times. Finally it didn't even give me a message. It just kept seeming like it was trying to do it but didn't. This website is very frustrating.

I think after about the fifth try it worked, but it took forever. If it lets me edit this post maybe there's no longer a problem.

And I just tried to post it and it took a long time and stated "authentication failed" and an "unable to complete action". But I'll try to post my answer again.

When I try to post, or heart, or edit a message and get an "authentication failed", I just reload the webpage, and it is ususally good to go. Sometimes (not always) it states to log in and I do. And it works. There are other times when QVC won't let me log in. Then I ususally have to restart the computer.