topic Re: need help with a return in Customer Care

need help with a return

MalteseMomma — Sat, 22 Jun 2019 17:56:18 GMT

Can you give me any info on an order I returned to sender?

Re: need help with a return

SurferWife — Sat, 22 Jun 2019 18:00:32 GMT

I think there are still issues with being able to track returns online. I recently returned 2 purchases that I received damaged/defective & there is no status available on QVC, but I can track them through USPS, so I know there is movement. If you have your return tracking number, you should be able to track it through the shipper.

Re: need help with a return

Kim-QVC — Sat, 22 Jun 2019 18:04:57 GMT

@MalteseMomma wrote:

Can you give me any info on an order I returned to sender?

Hi @MalteseMomma We can assist, please email us at QVCSocialTeam@qvc.com with the order information. ~Kim

Re: need help with a return

MalteseMomma — Sat, 22 Jun 2019 18:52:06 GMT

@Kim-QVC wrote:
@MalteseMomma wrote:
Can you give me any info on an order I returned to sender?
Hi @MalteseMomma We can assist, please email us at QVCSocialTeam@qvc.com with the order information. ~Kim

@Kim-QVC

Thank you ,Kim I sent the e-mail

Re: need help with a return

MalteseMomma — Sat, 22 Jun 2019 19:53:20 GMT

@Kim-QVC

Thank you so much for your help.I greatly appreciate it.