topic In process???? in Customer Care

In process????

Prestons Grandma — Thu, 20 Jun 2019 16:19:45 GMT

I’m growing increasingly weary and frustrated at how long it takes items to ship. I have orders that have been “in process” for a week. I could have ordered the same items from Amazon, had free shipping and they would have been delivered days ago and if I were able to cancel and order from Amazon, I would have done so.

I’m quickly losing interest in ordering things from QVC. I also have items that I’ve returned and are nowhere to be found. I would think that charging so much for shipping that the Q would have this thing down and be more efficient.

Re: In process????

2blonde — Thu, 20 Jun 2019 19:15:01 GMT

@Prestons Grandma Please don't take this in a negative way toward you, but I think this problem would easily be solved if you (we) would simply order from Amazon (or anywhere else) instead of QVC.

Re: In process????

Spacrazy — Thu, 20 Jun 2019 19:22:13 GMT

Well forget about the length of time it now takes to get a return credit. That, too, is having an impact on my future orders.