topic Re: How long should an order be IN PROCESS? in Customer Care

How long should an order be IN PROCESS?

Kcubed — Wed, 19 Jun 2019 23:20:33 GMT

Mine has been IN PROCESS for 9 days. That seems a bit extreme to me.

Re: How long should an order be IN PROCESS?

blackhole99 — Wed, 19 Jun 2019 23:27:47 GMT

That's way too long for me and I would give them all kinds of grief about it.

Re: How long should an order be IN PROCESS?

Krimpette — Wed, 19 Jun 2019 23:36:47 GMT

IMHO, an order should be in process no more than three days. However, QVC seems to hav e a different plan for how long items should be "in process". No wonder I'm ordering less and less.

For example, they had a Blizzard fan on one of the Q channels the other day. If I ordered it here, it would probably take at least a week for me to get it. I ordered the same exact fan from Amazon (minus the included AAA batteries) and received it the next day. And saved about $7 in the process.

Re: How long should an order be IN PROCESS?

deeva — Wed, 19 Jun 2019 23:50:43 GMT

What’s also frustrating is that the order can’t be cancelled.

Re: How long should an order be IN PROCESS?

homedecor1 — Thu, 20 Jun 2019 00:25:39 GMT

I ordered the TSV shoes and within 15 minutes I realized they would NOT work for me...nope, "in process" and couldn't be cancelled.

Although, this time I am going to request they give me credit for the return shipping because I'm sure they'll be "in process" for at least another 5 days!..

Re: How long should an order be IN PROCESS?

september — Thu, 20 Jun 2019 00:27:15 GMT

In my opinion,no longer than three business days

Re: How long should an order be IN PROCESS?

LoveMyBaby — Thu, 20 Jun 2019 00:48:52 GMT

@Kcubed wrote:
Mine has been IN PROCESS for 9 days. That seems a bit extreme to me.

@Kcubed It's not only extreme, it's utterly ridiculous.