topic Re: Beth help please! in Customer Care

Beth help please!

Fur Dude — Fri, 31 May 2019 19:50:46 GMT

Cancelled an item that I want. Having a bad day!
Order status says attempting cancellation... can I get it back?

Re: Beth help please!

Beth-QVC — Fri, 31 May 2019 19:53:32 GMT

Is this for the Luminara window candles? One order states cancellaltion in progress and you have another one on a check hold?

Beth QVC

Re: Beth help please!

Fur Dude — Fri, 31 May 2019 20:04:26 GMT

Yes she did that so I would not lose the item. Would like to keep the original if I could please.

Re: Beth help please!

Beth-QVC — Fri, 31 May 2019 20:07:57 GMT

@Fur Dude

I am sorry but I cannot stop the cancellation; however it often does not take. I will monitor this and update you as soon as I have further information.

Beth QVC

Re: Beth help please!

Fur Dude — Fri, 31 May 2019 20:09:11 GMT

Thank you so much, you’re the best!

Re: Beth help please!

Beth-QVC — Sat, 01 Jun 2019 19:27:58 GMT

@Fur Dude

Still montoring the cancellation!

Beth QVC

Re: Beth help please!

Fur Dude — Sat, 01 Jun 2019 20:08:52 GMT

Thank you so much! This is all my fault.... was having a dumb moment!

Re: Beth help please!

Beth-QVC — Sat, 01 Jun 2019 20:21:11 GMT

@Fur Dude

No need to worry!

Beth QVC

Re: Beth help please!

Fur Dude — Mon, 03 Jun 2019 14:14:14 GMT

Just got an email... all is well! Thank you for looking into this for me... you are the best!