https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440347#M36249 <P><FONT size="4">When you say size charts, are you referring to the actual garment measurements?</FONT></P> Fri, 03 May 2019 02:46:12 GMT Kachina624 2019-05-03T02:46:12Z https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440164#M36242 <P>It seems like this has been happening for a long time. I just thought you might want to know why you're receiving so many returns. Your size charts are no longer dependable! I would have done an exchange I'm waiting to process, but of course you are now out of my size. So I paid to return it myself. Although I guess if your size or color is not available you are not supposed to be charged the return shipping. The quality of many items has also declined.</P> Fri, 03 May 2019 00:29:29 GMT https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440164#M36242 DAD 2019-05-03T00:29:29Z https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440347#M36249 <P><FONT size="4">When you say size charts, are you referring to the actual garment measurements?</FONT></P> Fri, 03 May 2019 02:46:12 GMT https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440347#M36249 Kachina624 2019-05-03T02:46:12Z https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440611#M36257 <P>Yes, the chart for the garment I am looking at. Not the size guide.</P> Fri, 03 May 2019 10:57:58 GMT https://community.qvc.com/t5/Customer-Care/delayed-returns-amp-exchanges-2019/m-p/5440611#M36257 DAD 2019-05-03T10:57:58Z