topic Re: QVC on Roku not working in Customer Care

QVC on Roku not working

KimSG — Sun, 14 Apr 2019 13:37:14 GMT

When I try to watch QVC on Roku, QVC will not load, and I am sent back to the homepage. This happened yesterday and today. I am able to watch other live streams on Roku, so it seems the issue is with QVC. Please fix this issue.

Re: QVC on Roku not working

TheMemphisVette — Sun, 14 Apr 2019 13:41:31 GMT

delete it from your feed.

then add it back

Re: QVC on Roku not working

KimSG — Sun, 14 Apr 2019 13:51:07 GMT

@TheMemphisVette I tried deleting it and adding it back - still does not work.Thank you for the suggestion though.

Re: QVC on Roku not working

MezzieStarr — Sun, 14 Apr 2019 14:36:24 GMT

Mine did that yesterday, too. I just restarted the Roku and it worked fine after that. You can also stream QVC through their channel on the Youtube app through the Roku.

Re: QVC on Roku not working

KimSG — Sun, 14 Apr 2019 14:45:59 GMT

@MezzieStarr I do not want to pay for Youtube app. I have tried restarting my Roku TV, still not working.

Re: QVC on Roku not working

loriqvc — Sun, 14 Apr 2019 15:19:15 GMT

@KimSG - I'm sorry your QVC app for Roku is not working, but just in case it is useful to know, my app is working fine (aside from the occasional skips and looping that always happen), so this doesn't appear to be a universal issue. Keep trying, and hopefully your app will sort itself out. Good luck!

Re: QVC on Roku not working

MezzieStarr — Sun, 14 Apr 2019 15:30:32 GMT

@KimSG wrote:
@MezzieStarr I do not want to pay for Youtube app. I have tried restarting my Roku TV, still not working.

YouTube is free

Re: QVC on Roku not working

KimSG — Sun, 14 Apr 2019 15:42:43 GMT

@MezzieStarr When I open the YoutubeTV app, it offers me a free trial. Why offer a free trial if it is free anyway? That is why I did not think it was free.

Re: QVC on Roku not working

KimSG — Sun, 14 Apr 2019 15:44:50 GMT

@loriqvc Thank you.

Re: QVC on Roku not working

MezzieStarr — Sun, 14 Apr 2019 15:48:01 GMT

They're probably trying to sell you YouTube TV.

Trust me, regular old YouTube is free.

And all 3 QVC channels stream on there.

Re: QVC on Roku not working

KimSG — Sun, 14 Apr 2019 16:03:47 GMT

@MezzieStarr I tried the Youtube app again and realized there is a YoutubeTV app and another app that is simply Youtube. I was able to get the Youtube app set up and stream QVC free. Thank you.

I just wish that the QVC app would work as QVC is easier to access that way.

Re: QVC on Roku not working

okaywitheasypay — Sun, 14 Apr 2019 17:17:00 GMT

@KimSG I have been having the same issue for about the last 3 or 4 months. It is the only channel that happens with . I have a roku on 4 televisions and it is the same on all at times. I unplug it (the Roku) , wait about 10 seconds , plug it back in wait for the little dance , then QVC channels generally reloads fine. It is annoying.

Re: QVC on Roku not working

MezzieStarr — Sun, 14 Apr 2019 18:57:16 GMT

@KimSG wrote:
@MezzieStarr I tried the Youtube app again and realized there is a YoutubeTV app and another app that is simply Youtube. I was able to get the Youtube app set up and stream QVC free. Thank you.

I just wish that the QVC app would work as QVC is easier to access that way.

Gotta love that Quality, Value, and Convenience

Re: QVC on Roku not working

mt6kats — Fri, 20 Dec 2019 12:08:17 GMT

QVC is not working on Roku once again . Tried at 6AM this morning EST. It's December 20....So frustrating. Every other channel works so it's not Roku.

Re: QVC on Roku not working

riley1 — Fri, 20 Dec 2019 12:56:53 GMT

@mt6kats - for the time being, highlight the QVC app but don't open it. Then go up to the right corner - click on the gear looking thing. Scroll to Give us feedback and click on the one that applies. I usually click on doesn't load, etc.

You may have to do this several times. But eventually it will work.

There was another thread about this same issue a few weeks ago. If you can find it, the QVC mods/social team need you to send them information as they are looking to have this fixed.

Re: QVC on Roku not working

riley1 — Fri, 20 Dec 2019 13:01:38 GMT

@mt6kats - I found the info for you. Here is what was written by Kim from the Social team.

having issues with QVC and Roku. We submitted the inquiry here and they are asking if anyone is still having issues can you share the Roku device/model and the operating system they’re on. That can all be found under: Settings à System à About. Having this info would be really helpful. Thank you. Kim