topic Re: Check this out.... in Customer Care

Check this out....

wvumountiefan — Mon, 25 Mar 2019 13:42:31 GMT

So I received these Marc Fisher sandals last week and sat the box aside and kinda forgot about them until last night. I opened them and saw these pink colored dots and lines as seen in the photo. I looked at the left shoe to make sure I didn’t miss anything in the presentation and the left shoe is fine. I am sending them back of course. I don’t know if MF shipped these from their warehouse of if QVC did, but I honestly don’t know how these passed an inspection from quality control. Things happen, I know.

Re: Check this out....

wvumountiefan — Mon, 25 Mar 2019 13:43:53 GMT

The picture is kind of blurry but you can still see the dots. Sorry, I used my older iPad for this photo. 🙃

Re: Check this out....

LindaSal — Mon, 25 Mar 2019 13:46:51 GMT

Definately worn before and were returned!!!!!

Should not sell returns as "new".........disgusting.

Re: Check this out....

chrystaltree — Mon, 25 Mar 2019 13:54:50 GMT

Probably a return that they should have sold as "as is".

Re: Check this out....

Anonymous — Mon, 25 Mar 2019 13:56:17 GMT

@wvumountiefan We've just sent you an email. Cindy

Re: Check this out....

maximillian — Mon, 25 Mar 2019 14:31:58 GMT

Marc Fisher shoes are expensive. So you don't get what you pay for. I won't be ordering from that line.

Re: Check this out....

Peaches McPhee — Mon, 25 Mar 2019 14:54:16 GMT

Well, I doubt they check each and every item individually. That would cost a fortune.

Re: Check this out....

jackthebear — Mon, 25 Mar 2019 15:05:37 GMT

@Peaches McPhee wrote:
Well, I doubt they check each and every item individually. That would cost a fortune.

maybe, but this doesn't cost more

shipping a defective product to customer ?

and having to pay for return shipping

and yes that's gross the shoe that was shipped, who would even buy that in a store

Re: Check this out....

kittyloo — Mon, 25 Mar 2019 15:12:59 GMT

dots look more like mold to me. sorry can't see any lines.

Re: Check this out....

wvumountiefan — Mon, 25 Mar 2019 17:35:07 GMT

@Peaches McPhee wrote:
Well, I doubt they check each and every item individually. That would cost a fortune.

@Peaches McPhee Well, I wonder how many hands touched these shoes prior to them being shipped to me?? I’m not sure I understand your reply. I said that I know things happen. My post was not negative, but this is a white shoe, which makes it very noticeable. It is costing way more since quality control missed it, which in turn the cost will be made up by raising the prices. Yep, it’s costing them a fortune.