topic Re: No notification again????? in Customer Care

No notification again?????

KatieB — Fri, 22 Mar 2019 20:51:55 GMT

I know with the amount of money you people charge for next to nothing that you could afford an IT staff to fix this mess of a website.. There are no notifications again.... Please fix...

Re: No notification again?????

KingstonsMom — Fri, 22 Mar 2019 21:09:30 GMT

My notifications are there.

Re: No notification again?????

x Hedge — Fri, 22 Mar 2019 21:11:23 GMT

@KatieB

They've just fixed the community forums search, which has been wonky for months and seems connected with the notifications going out.

Re: No notification again?????

stevieb — Sat, 23 Mar 2019 16:21:59 GMT

Yes, they're again down and have been for me all day. It's not about the 'hearts' it's about knowing when someone gives you a shout out and is anticipating a response. I have to agree, this website, both the social and retail sides, is and always has been a travesty. A multibillion dollar international retailer and this is the best they can come up with? Sort of a sad statement about priorities.

Re: No notification again?????

stevieb — Sat, 23 Mar 2019 16:21:24 GMT

@x Hedge wrote:
@KatieB
They've just fixed the community forums search, which has been wonky for months and seems connected with the notifications going out.

Well, they haven't 'fixed' the profile links... It's still like watching paint dry to access some profiles... Wonder of wonders should they ever get everything working at once for any sustained period of time.

Re: No notification again?????

x Hedge — Fri, 22 Mar 2019 21:27:10 GMT

@stevieb wrote:
@x Hedge wrote:
@KatieB
They've just fixed the community forums search, which has been wonky for months and seems connected with the notifications going out.
Well, ty haven't 'fixed' the profile links... It's still like watching paint dry to access some profiles... Wonder of wonders should they ever get everything working at once for any sustained period of time.

I bothered to reply about the search feature upthread because last time notifications went out they actually fixed one of the issues. All notifications were wiped out, then reappeared after the repair.

*sigh*

Yes, still takes forever to load profile pages.

Re: No notification again?????

Jasmine19 — Fri, 22 Mar 2019 22:38:42 GMT

Geez. The forums are a service QVC provides to it’s customers. I appreciate the opportunity to exchange information, ideas, and even complaints about products and services with other participants. However, I don’t agree with this ongoing criticism about the management of the site (including whether or not notifications are available).

Re: No notification again?????

fthunt — Fri, 22 Mar 2019 23:40:45 GMT

Never thought 'hearts' would cause such a fuss. I have no clue nor interest in how many I have or don't have. I post........and move on. Bigger fish to fry than 'hearts'.

Re: No notification again?????

KatieB — Sat, 23 Mar 2019 15:05:32 GMT

@fthunt wrote:
Never thought 'hearts' would cause such a fuss. I have no clue nor interest in how many I have or don't have. I post........and move on. Bigger fish to fry than 'hearts'.

@fthunt I don't recall any poster (other than you) mentioning the word 'hearts', I know I didn't. So how you came up with this one is a mystery to me....

Re: No notification again?????

Ketra — Sat, 23 Mar 2019 15:56:38 GMT

@stevieb wrote:
Yes, they're again down and have been for me all day. It's not about the 'hearts' it's about knowing when someone give you a shout out and is anticipating a response. I have to agree, this website, both the social and retail sides, is and always has been a travesty. A multibillion dollar international retailer and this is the best they can come up with? Sort of a sad statement about priorities.

@stevieb I find the timing odd when this funtionality stops working every now and then. Usually when there are a lot of legitimate customer complaints. Could be coincidence, could not?

Re: No notification again?????

Montana — Sat, 23 Mar 2019 16:07:41 GMT

The big picture is the QVC website is always wonky. There are continual problems with function after function. If it isn’t Notifications, it will be something else.

Notifications are not a big deal to me, but they are to others. I see nothing wrong with the ones who care complaining about not receiving them.

Re: No notification again?????

stevieb — Sat, 23 Mar 2019 21:32:07 GMT

@Jasmine19 wrote:
Geez. The forums are a service QVC provides to it’s customers. I appreciate the opportunity to exchange information, ideas, and even complaints about products and services with other participants. However, I don’t agree with this ongoing criticism about the management of the site (including whether or not notifications are available).

Well... maybe because if they're worth doing, they're worth doing right... And don't fool yourself that the forums aren't here for a reason. If management didn't think they brought potential shoppers onto the website, they probably wouldn't exist...