topic Re: Can't Edit My Payment Method! in Customer Care

Can't Edit My Payment Method!

stellabystarlight — Thu, 07 Mar 2019 15:18:36 GMT

This morning I tried to edit and change my payment method (credit card) for an upcoming easy pay and I can't confirm the change. When I hit submit, nothing happens!

Re: Can't Edit My Payment Method!

pommom — Thu, 07 Mar 2019 15:28:34 GMT

If your ez pay is due soon, it may not be able to make the change.

I would definitely call c/s. They helped me with this very issue a few months ago.

Re: Can't Edit My Payment Method!

Nonametoday — Thu, 07 Mar 2019 15:29:21 GMT

Send Customer Service a note where there is an area on here by which you can do that and then give them a call. I find them very responsive to my messages.

Re: Can't Edit My Payment Method!

stellabystarlight — Thu, 07 Mar 2019 15:42:22 GMT

Thank you both!