topic Re: Clearance Items in Customer Care

Clearance Items

grandma2pkmh — Thu, 28 Feb 2019 13:40:05 GMT

On 1/29 and on 2/5 I purchased the 5" Groovetech Santoku knife on clearance at a price of $22.44. I noticed on Stacey's show Monday that the clearance price is now $13.92. While I understand prices can change on clearance, what irks me is that QVC is showing that the regular price is $25.30. I would have never bought the knives if the savings was only $2.86 so you have changed the original QVC price. I think I deserve a credit $17.04 (8.52x2) back to my account.

Re: Clearance Items

Susan-QVC — Thu, 28 Feb 2019 13:49:46 GMT

@grandma2pkmh Good Morning,

I have issued that price adjustment refund back as member credits on both orders.

Susan Q-Social

Re: Clearance Items

grandma2pkmh — Thu, 28 Feb 2019 13:57:02 GMT

@Susan-QVC Thank you so much! Now I can buy something else!