topic Re: Did Anyone Get $5 Credit Email? in Customer Care

Did Anyone Get $5 Credit Email?

autumnnj — Thu, 14 Feb 2019 18:56:35 GMT

I got an email from QVC which is good for only 4 days. Problem is, they never applied it to my account. I chatted and called, they said it would be applied, but so far, nothing. I'm frustrated that they would send this email when there doesn't seem to be any credit. Did this happen to anyone else?

Re: Did Anyone Get $5 Credit Email?

ItsME — Thu, 14 Feb 2019 19:03:48 GMT

Nope. Never got a credit!

Re: Did Anyone Get $5 Credit Email?

millieshops — Thu, 14 Feb 2019 19:04:00 GMT

Didn't get it, but that's okay because I wouldn't use it - nothing on my mind to buy right now. Hope people who get it can use it - that helps both sides of the deal, making it my kind of deal.

Re: Did Anyone Get $5 Credit Email?

Mz iMac — Thu, 14 Feb 2019 19:08:46 GMT

This is why I do online shopping over the phone. Credits are applied immediatly & confirmed by the CR as well as an email before I even hang up the phone.

Re: Did Anyone Get $5 Credit Email?

Suzeecat — Thu, 14 Feb 2019 19:11:28 GMT

I'm still waiting for my coffee mug, LOL!

Re: Did Anyone Get $5 Credit Email?

sunshine45 — Thu, 14 Feb 2019 19:53:47 GMT

@Susan-QVC

helped me with membership credits yesterday.

i forwarded her my email that i received and she investigated.

she promptly put the membership credits onto my account to use.

maybe she or one of theo ther mods can help?

email qvcsocialteam@qvc.com is a good way to get in touch with them also.

Re: Did Anyone Get $5 Credit Email?

LADYSHOPSHOP — Thu, 14 Feb 2019 22:25:59 GMT

No, I didn't!

Re: Did Anyone Get $5 Credit Email?

stevieb — Thu, 14 Feb 2019 22:33:53 GMT

Didn't get it and not going on a hunger strike waiting for it... As far as it not being applied... shades of the old Easy Pay cards, that one often had to 'cash in' by calling CS, because they didn't show up on your account...

Re: Did Anyone Get $5 Credit Email?

henderson — Fri, 15 Feb 2019 00:26:44 GMT

I got the $5 credit, but there is nothing that I need from QVC.

Re: Did Anyone Get $5 Credit Email?

autumnnj — Fri, 15 Feb 2019 00:57:14 GMT

Thanks, everyone. I chatted and called this morning, but nothing changed. I took the advice of some of you to place the order by phone and he immediately put it on my account. I guess the other two CS Reps weren't seasonsed!

Re: Did Anyone Get $5 Credit Email?

CAcableGirl2 — Sat, 16 Feb 2019 15:01:38 GMT

What!! I never got a credit and never got a mug.

What is going on QVC? It would be interesting to be a fly on the wall in their marketing meetings.

Re: Did Anyone Get $5 Credit Email?

Snoofy — Sun, 17 Feb 2019 12:07:53 GMT

Re: Did Anyone Get $5 Credit Email?

halfpint1 — Wed, 20 Feb 2019 01:00:24 GMT

NO--I don't buy expensive things here.

Re: Did Anyone Get $5 Credit Email?

San Antonio Gal — Wed, 20 Feb 2019 02:05:56 GMT

No.

Re: Did Anyone Get $5 Credit Email?

september — Wed, 20 Feb 2019 02:43:05 GMT

Have not received an email credit, a mug, or anything from Qvc.

however, over the last weekend, I have received many offers from other online retailers, including free shipping, discounts, and complimentary gift cards.

Other online retailers send these these out to everyone who is signed up as a customer. They don’t play games and send them to a few, but not all.

Re: Did Anyone Get $5 Credit Email?

Venezia — Wed, 20 Feb 2019 02:48:36 GMT

Seriously? First they send coffee mugs to a "select few" customers and now they're doing the same with a $5 credit?

Maybe I'm in the group that's going to get a free trip to Paris or London!!!

Re: Did Anyone Get $5 Credit Email?

september — Wed, 20 Feb 2019 02:52:12 GMT

@Venezia wrote:
Seriously? First they send coffee mugs to a "select few" customers and now they're doing the same with a $5 credit?

Maybe I'm in the group that's going to get a free trip to Paris or London!!!

@Venezia I will happily accept that, and see you over there!

Re: Did Anyone Get $5 Credit Email?

Venezia — Wed, 20 Feb 2019 05:55:34 GMT

@september wrote:
@Venezia wrote:
Seriously? First they send coffee mugs to a "select few" customers and now they're doing the same with a $5 credit?

Maybe I'm in the group that's going to get a free trip to Paris or London!!!
@Venezia I will happily accept that, and see you over there!

@september - I'll let you know when I get my email awarding me a trip so you can be on the lookout for yours! We can have tea at the Ritz in London or sit by the banks of the Seine and have coffee and croissants, watching the passersby. Where is that email!?

Re: Did Anyone Get $5 Credit Email?

Paulette-QVC — Wed, 20 Feb 2019 23:06:50 GMT

@autumnnj wrote:

I got an email from QVC which is good for only 4 days. Problem is, they never applied it to my account. I chatted and called, they said it would be applied, but so far, nothing. I'm frustrated that they would send this email when there doesn't seem to be any credit. Did this happen to anyone else?

Sorry the the delay. The e-mail you received in regards to the $5 to be used in 4 days ( on purchases from 2/14 to 2/18) was for Qcard users. The credit was issue to your account. If you have any further questions please write QVCSocialTeam@qvc.com.

Thank you,