topic Re: Mixup on 'net - Can you fix before 2:00pm LOGO Show? in Customer Care

Mixup on 'net - Can you fix before 2:00pm LOGO Show?

Pearlee — Sat, 23 Jul 2016 13:49:55 GMT

@QVC-Social Two posters have pointed this out in the LOGO forum - color mixup on the 'net color choices with a new item, probably to be presented in today's 2:00 pm show. I'm not ordering this, but others may want to and would like to receive the correct color they order! Poster Tisyanne observed:

Looks like QVC has the blue and berry colors switched on A279455

Or, if this won't be fixed on the 'net in time for the show, please advise how people should order this in a way that they'll receive the correct color choice of the two mixed-up colors.

Re: Mixup on 'net - Can you fix before 2:00pm LOGO Show?

Anonymous — Sat, 23 Jul 2016 13:52:36 GMT

Hi @Pearlee thank you for bringing this to our attention.

Re: Mixup on 'net - Can you fix before 2:00pm LOGO Show?

Tissyanne — Sat, 23 Jul 2016 17:26:28 GMT

This mixup has been corrected.

Re: Mixup on 'net - Can you fix before 2:00pm LOGO Show?

Pearlee — Sat, 23 Jul 2016 17:46:25 GMT

@Tissyanne wrote:
This mixup has been corrected.

Thanks to @Anonymous for getting this done in time for the show!

The "Mod Squad" on the board here rocks! They get stuff done!

Re: Mixup on 'net - Can you fix before 2:00pm LOGO Show?

Anonymous — Sat, 23 Jul 2016 18:05:10 GMT

Thanks too @Pearlee and @Tissyanne it has been corrected!!! Thank you ladies for being there for us