topic Re: Getting so frustrated in Customer Care

Getting so frustrated

Jacque411 — Sun, 16 Dec 2018 23:11:35 GMT

I’ve been waiting for QVC to call me back after I’ve been trying to reach them for several days now... well this morning I was in the shower and Of course they call. They left message with the # to call back.... I called back right away and have now been on hold now for 1hr 45min...!!!! This is crazy! Can a MOD give me some advice as what should I do at this point? I really am praying to get this in time for Xmas.!

Re: Getting so frustrated

Lucylu12 — Sun, 16 Dec 2018 23:15:48 GMT

Have you sent an email to the QVC Social Team. They are usually respond very quickly.

Re: Getting so frustrated

Beth-QVC — Sun, 16 Dec 2018 23:34:05 GMT

@Jacque411

I am so sorry for the delay. Please send me an email to QVCSocialTeam@qvc.com and I would be happy to assist you.

Beth QVC

Re: Getting so frustrated

Jacque411 — Sun, 16 Dec 2018 23:39:16 GMT

Thanks Beth! Just sent you an email

Re: Getting so frustrated

Lucylu12 — Mon, 17 Dec 2018 00:24:08 GMT

Hope your problem got resolved. Beth is the best.

Merry Christmas