topic shipping in Customer Care

shipping

hawksfans — Thu, 13 Dec 2018 08:50:54 GMT

I order something on December 3 . and as of december 12. It still hasn't been shipped from the vendor yet , Customer service says it will ship in 1-2 days , Anyone else have this issues. Thanks

Re: shipping

Pook — Thu, 13 Dec 2018 12:14:33 GMT

I ordered something on 12-05 and got it 12-09 but didn't show as even being shipped. Then on 12-10 it showed shipped on 12-07 (Already got it12-09) with EDD of 12-12. Won't let me access tracking either. The another item orered 12-05 and just yesterday showing shipped 12-06 with EDD of 12-18 - can't access tracking but received it yesterday!

What a mess but at least I received them. But how would you know if something was delivered or not if you cannot access the tracking?

Re: shipping

Susan-QVC — Thu, 13 Dec 2018 13:10:03 GMT

@hawksfans I will take a look at the order and send you and email.

Susan Q-Social

Re: shipping

hawksfans — Mon, 17 Dec 2018 01:35:02 GMT

So now i possibly wont get it until Dec 21 , When i order it Dec 3, It hasnt been any new scans since Dec 13. This is a complete an uder joke, I had package from Fl get here in 2 days, But i gotta wait 3 weeks for this, 100% DISAPPOINTED , AT THIS RATE 2019 BEFORE I GET IT !!!!!!!!!!!

Re: shipping

hawksfans — Mon, 17 Dec 2018 01:37:52 GMT

I cant access anything either now, im told it will be another few days before i get it! never again Happy Holidays

Re: shipping

Spurrier22 — Mon, 17 Dec 2018 01:39:11 GMT

Good luck, that's all I can say. I've been trying for 2 weeks to get a Nintendo Switch shipped to no avail.

Re: shipping

hawksfans — Mon, 17 Dec 2018 01:49:11 GMT

Thanks , Best of luck to you also , This a joke

Re: shipping

SurferWife — Mon, 17 Dec 2018 02:18:24 GMT

There have definitely been some shipping challenges recently. I, too, have had shipping/delivery problems in the last few weeks. However, the Social team has resolved every single one of them. We just all need to give them a chance to look into our issue & try not to take our frustrations out on them. They can’t control the shipping problems, but they always do their best for the customer.

Aloha & Mele Kalikimaka!

Re: shipping

hawksfans — Mon, 17 Dec 2018 23:53:38 GMT

now my order could be lost!!!:: never again will i order from QVC Hey Q-Social were the help !!