topic Order in process since 12/8 in Customer Care

Order in process since 12/8

Momof486 — Wed, 12 Dec 2018 18:00:23 GMT

I placed my order on 12/8, and it says still in process with EDD of 12/17. Can you please help with the holdup?

Re: Order in process since 12/8

Anonymous — Wed, 12 Dec 2018 18:15:17 GMT

Hi @Momof486 I took a look at your order and these items are being shipped from the vendor. I did notice that the vendor received the order and updated yesterday 12/11 so they should be shipping out soon. I hope this helps.

Re: Order in process since 12/8

Momof486 — Wed, 12 Dec 2018 18:50:57 GMT

Do you think it will still arrive by 12/17?

Re: Order in process since 12/8

Anonymous — Wed, 12 Dec 2018 19:18:21 GMT

Hi @Momof486 12/17 is an estimated delivery date, I really cannot say when it will arrive. Keep an eye on the order you should get a tracking number when it ships.

Re: Order in process since 12/8

Anonymous — Wed, 12 Dec 2018 19:21:40 GMT

Good news @Momof486 I took a look at the order for the Clinique again and it has shipped.

Re: Order in process since 12/8

Momof486 — Wed, 12 Dec 2018 19:56:42 GMT

I just saw that. Thank you