topic Trouble ordering in Customer Care

Trouble ordering

Boehm Collector — Tue, 27 Nov 2018 13:58:42 GMT

I have not been able to order any item on QVC that comes in various colors. When I click on the color choice it does not "hold". I am using Safari. But I have been able to place the orders on my iPhone .... which also uses Safari. Don't have this problem with any other website.

Re: Trouble ordering

meem120 — Tue, 27 Nov 2018 16:20:00 GMT

I am having the same problem. I also have Safari. It doesnt happen with every item, but more often than not. I wind up ordering on my phone then. I havent a clue why its happening, but it is exactly as you described.

Re: Trouble ordering

Boehm Collector — Thu, 29 Nov 2018 13:09:17 GMT

@meem120 wrote:
I am having the same problem. I also have Safari. It doesnt happen with every item, but more often than not. I wind up ordering on my phone then. I havent a clue why its happening, but it is exactly as you described.

@meem120 .... The problem persists. I thought I would have gotten a reply from one of the Mods.... Perhaps I need to post under a different section.