topic Re: CS Please Help With My Exchange Requests in Customer Care

CS Please Help With My Exchange Requests

tsavorite — Fri, 23 Nov 2018 16:34:40 GMT

Hello I sent back 2 denim & co. tops for exchanges due to sizing and color....I notice today they were processed as returns. I checked stock before sending them back and again today and what I asked for is and was in stock. Can you please fix this for me??

A284527....need XS Natural color

A299214.....need XS Rose Brown color

Thank you

Re: CS Please Help With My Exchange Requests

Kim-QVC — Fri, 23 Nov 2018 16:45:40 GMT

@tsavorite wrote:

Hello I sent back 2 denim & co. tops for exchanges due to sizing and color....I notice today they were processed as returns. I checked stock before sending them back and again today and what I asked for is and was in stock. Can you please fix this for me??

A284527....need XS Natural color

A299214.....need XS Rose Brown color

Thank you

Good morning @tsavorite thank you for posting in our Community forums, also, thank you for your recent orders. I was able to check on these exchanges and they are processing successfully, I do see both are exchanging for your choices mentioned. ~Kim

Re: CS Please Help With My Exchange Requests

tsavorite — Fri, 23 Nov 2018 17:57:14 GMT

Thank you!