topic Re: Check Payment in process??? in Customer Care

Check Payment in process???

SHOPPER46 — Fri, 16 Nov 2018 11:38:50 GMT

I put my orders on check payment and the are in process? Cannot cancel the orders??? Is this a glitch? Never happened before. I could always go back and change my payment method. Now I have several orders that are in process as a check payment. What is going on????

Re: Check Payment in process???

hopi — Fri, 16 Nov 2018 12:10:41 GMT

They don't have your check. What's your concern?

Re: Check Payment in process???

Kitty Galore — Fri, 16 Nov 2018 12:45:15 GMT

I think the concern is that maybe the orders will be put on her CC. I would just call CS and gave them check the orders for you.

Re: Check Payment in process???

Kim-QVC — Fri, 16 Nov 2018 12:48:25 GMT

@SHOPPER46 wrote:

I put my orders on check payment and the are in process? Cannot cancel the orders??? Is this a glitch? Never happened before. I could always go back and change my payment method. Now I have several orders that are in process as a check payment. What is going on????

Good morning @SHOPPER46 - Thank you for posting in our forums and shopping with us. I apologize that these orders have caused you concern. I was able to check and there are 2 recent orders on credit cards placed yesterday AM and I am able to cancel if you'd like. Please email me at QVCSocialTeam@qvc.com with the order infromation that you'd like to have cancelled. Thank you. ~Kim