topic Re: Temp-tations ... breaks in Customer Care

Temp-tations ... breaks

Shelly15 — Thu, 08 Nov 2018 16:32:45 GMT

Ugh...just lost my second Temptations baking sheet the exact same way.. There should be a refund on this stuff as others seem to have the same issue. Chips easily and cracks in oven (sign) another dud.

Re: Temp-tations ... breaks

Kachina624 — Thu, 08 Nov 2018 16:37:09 GMT

Yet people keep buying it like it was the deal of the century. Sorry to hear this happened to you, @Shelly15.

Re: Temp-tations ... breaks

Susan-QVC — Thu, 08 Nov 2018 16:40:33 GMT

@Shelly15 wrote:

Ugh...just lost my second Temptations baking sheet the exact same way.. There should be a refund on this stuff as others seem to have the same issue. Chips easily and cracks in oven (sign) another dud.

@Shelly15 I am sorry to see this item has broken on you. I will pass along your experience to our Buyers & Quality teams. Please let us know if you need assistance in returning, we will do what we can to help.

Susan Q-Social Team

Re: Temp-tations ... breaks

sunshine45 — Thu, 08 Nov 2018 17:31:00 GMT

temptations provides a 3 year warranty. have you contacted them? if this is a new piece you purchased from qvc since the holiday return policy began you have until the end of january to return it for a full refund.

Re: Temp-tations ... breaks

momoftwo2007 — Thu, 08 Nov 2018 17:31:13 GMT

I am sorry that happened. I only use my Temptations as serving pieces, so no cracking or chipping for mine. I use my Pyrex for baking.

Re: Temp-tations ... breaks

Skididdy — Thu, 08 Nov 2018 17:51:02 GMT

So sorry that happened to you @Shelly15.

Sadly I have also been only serving with them. I agree @momoftwo2007.

I spend the time to make a lasagna and am worried that it cracks is oven and have to throw the entire thing out. This happened to my aunt last month with temptations.

Just makes me nervous but they are soooo pretty. I own so much of it, and now I wont bake in them anymore, seems stupid but realistic.

Re: Temp-tations ... breaks

shaggygirl — Thu, 08 Nov 2018 22:16:57 GMT

I'm waiting for the day when I read here (cause I don't watch David's shows) when Tara pulls something out of the oven on air and the piece cracks right then and there.

Re: Temp-tations ... breaks

Tribesters — Fri, 09 Nov 2018 01:27:25 GMT

@momoftwo2007

My neighbor just posted a picture of her brand new Pyrex dish that shattered in the oven tonight. Scary!

Re: Temp-tations ... breaks

momoftwo2007 — Fri, 09 Nov 2018 12:57:16 GMT

@Tribesters wrote:
@momoftwo2007
My neighbor just posted a picture of her brand new Pyrex dish that shattered in the oven tonight. Scary!

@Tribesters Oh no, maybe the new ones are not made the same as the old ones. I have mine for over 15 years.

Re: Temp-tations ... breaks

natureluvr — Fri, 09 Nov 2018 13:13:30 GMT

That probably won't happen because I believe the dishes on the shows are only props, that they actually cook in other vessels and transfer to Temptations to show to us. I have two dinnerware sets that chip easily and have cracks down the middle. They are NOT microwave safe as the plate or bowl heats up but not the food. I got what I paid for. I do believe she absolutely does know that these are poor quality as there have been many complaints. As long as we keep buying she doesn't care and why worry about improving.

Re: Temp-tations ... breaks

RespectLife — Fri, 09 Nov 2018 15:04:36 GMT

I highly doubt anyone can cook a huge lasagna and 'transfer' it to a prop dish! Not in one piece anyways!

Those casseroles etc she is taking out of the oven are CLEARLY HOT in most cases. No way QVC legal department is going to let then pull that kind of scam you are referring to!

Re: Temp-tations ... breaks

Shelly15 — Sat, 10 Nov 2018 23:41:34 GMT

Thanks for the response Susan...Sadly I already tossed the piece so nothing to send back...Going to stick to my polish pottery