topic Re: Verifying an order in Customer Care

Verifying an order

04112016 — Mon, 05 Nov 2018 21:15:42 GMT

Hello!

When verifying an order for QVC do they normally ask for Social Security? Why would they need a social if they do not do a credit check for easy pay? Thye also asked for information regarding my mother and other questions that would make it seem like they are going to run a credit check. is this normal?

Thanks!

Re: Verifying an order

2blonde — Mon, 05 Nov 2018 21:19:45 GMT

@04112016 No! that is not normal. Don't give out that info. I don't know who is asking you, but QVC only needs your name, address, and CC info.

Re: Verifying an order

MillieMilan — Mon, 05 Nov 2018 21:21:31 GMT

Based on your other post....If you ordered a computer and this was also a new QVC account there is a fraud check.

Re: Verifying an order

04112016 — Mon, 05 Nov 2018 21:28:13 GMT

Thank you! Called to double check and they said this was the reason.

Re: Verifying an order

Krimpette — Mon, 05 Nov 2018 21:30:32 GMT

Were you trying to open a QVC credit card?

Re: Verifying an order

04112016 — Mon, 05 Nov 2018 21:33:04 GMT

No I was not, we purchased a Macbook Pro on 6 easy pays