topic Re: Returned Package? in Customer Care

Returned Package?

Icegoddess — Wed, 31 Oct 2018 19:44:00 GMT

I had an E-mail the other day that says "Your return is being shipped back to QVC. It will be processed according to your instructions, and we'll notify you by email when it's complete. Thank you for using the Q Return Label."

I am trying to figure out what return this is since I haven't returned anything in the last couple of months. When I go to USPS tracking the tracking number does not result in anything. If I look at QVC's tracking status it shows the label printed 10/19/18 and that the package is in USPS possession in Tampa FL as of yesterday evening.

Re: Returned Package?

godi — Wed, 31 Oct 2018 21:16:02 GMT

I think you received that e mail in error. A big error. I would call customer service so they can figure out who it was supposed to really go to. ❤️

Re: Returned Package?

Icegoddess — Wed, 31 Oct 2018 22:02:28 GMT

Ah, but maybe I'll also get the credit, wink wink.

Re: Returned Package?

homedecor1 — Wed, 31 Oct 2018 23:53:16 GMT

@Icegoddess

I hope it's not my return I dropped off to USPS. 🙀🙀 Tampa has a big USPS processing center (at airport).

I agree something wrong!

Re: Returned Package?

Icegoddess — Thu, 01 Nov 2018 19:42:39 GMT

I did try to contact CS via Live Chat, but that doesn't seem to be working.

Re: Returned Package?

Icegoddess — Fri, 02 Nov 2018 17:19:59 GMT

USPS still says Status Not Available.

Re: Returned Package?

Beth-QVC — Fri, 02 Nov 2018 18:59:51 GMT

@Icegoddess

I sent you an email as I would like to follow this up.

Beth QVC