topic Re: Questions..... in Customer Care

Questions.....

flbettyboop — Wed, 03 Oct 2018 17:47:29 GMT

When is the QVC social team going to answer my questions. I have emailed three times?

Boop

Re: Questions.....

MalteseMomma — Thu, 04 Oct 2018 23:27:27 GMT

I'm sorry QVC has become frustrating! It is not pleasureable to shop here anymore.

Today I needed CS and there was a 15 minute wait...........oh nooooooooooo ,not for me.

I cancelled my order and will try not to shop here as much!

This happens wayyyy too often!

Not to mention the time it takes to load up items..........

I hope you get your problem solved.

Re: Questions.....

KingstonsMom — Wed, 03 Oct 2018 18:46:59 GMT

@MalteseMomma wrote:

I'm sorry QVC has become frustrating! It is not pleasureable to shop here anymore.

Today I needed CS and there was a 15 minute wait...........oh nooooooooooo ,not for me.

I cancelled my order and will try not to shop here again!

This happens wayyyy too much!

Not to mention the time it takes to load up items..........

I hope you get your problem solved.

@MalteseMomma

I SO agree!

All of these website changes they keep making has made it so much more frustrating to even shop here!

Product pages take forever to load, so half the time I lose interest and decide not to bother ordering.

Add to that the usual issue that you can't cancel within an hour (or minutes), yet the item sits 'in process' for at least 3 days before it even ships.

I do hope @flbettyboop gets a response and an answer to her problem.