topic Re: NO CONFIRMATION EMAILS in Customer Care

NO CONFIRMATION EMAILS

Shanus — Tue, 02 Oct 2018 15:10:32 GMT

I ordered 2 pr. of Isaac pants this morning and other things in the last several weeks. I used to receive a confirmation that order has been received. Now receiving those or shipping emails.

Re: NO CONFIRMATION EMAILS

Misplaced Parisian — Tue, 02 Oct 2018 15:21:08 GMT

Those are hit or miss with me. Friday I ordered two Susan Graver bomber jackets and one Linea skirt in the course of an hour. I never received emails. I had to go to My Account to look at my orders. Happy News, the loot is arriving today via the big brown truck. Fingers crossed the driver is handsome. Giggles

Re: NO CONFIRMATION EMAILS

RespectLife — Tue, 02 Oct 2018 15:31:59 GMT

I still receive a confirmation email on every single thing I order.

This mornings order...the email appear within seconds.

Re: NO CONFIRMATION EMAILS

Susan-QVC — Tue, 02 Oct 2018 15:43:33 GMT

@Shanus wrote:

I ordered 2 pr. of Isaac pants this morning and other things in the last several weeks. I used to receive a confirmation that order has been received. Now receiving those or shipping emails.

@Shanus The settings for order confirmations was unchecked, I have made that change for you. It could take a up to 48 hours for take affect.

My apologies,

Susan Q-Social

Re: NO CONFIRMATION EMAILS

Shanus — Tue, 02 Oct 2018 15:47:38 GMT

@Susan-QVC wrote:
@Shanus wrote:
I ordered 2 pr. of Isaac pants this morning and other things in the last several weeks. I used to receive a confirmation that order has been received. Now receiving those or shipping emails.
@Shanus The settings for order confirmations was unchecked, I have made that change for you. It could take a up to 48 hours for take affect.
My apologies,
Susan Q-Social

@Susan-QVC Thank you.

Re: NO CONFIRMATION EMAILS

SilleeMee — Tue, 02 Oct 2018 16:37:47 GMT

For some reason my communication email settings got changed and I wasn't receiving confirmations either. I don't know why this happened so now I make an effort to check that part of my account every so often.