topic Re: REQUEST ENTITY TOO LARGE in Customer Care

REQUEST ENTITY TOO LARGE

Liverbird1 — Thu, 20 Sep 2018 12:59:51 GMT

this issue has gone on for wks .What is wrong with QVC computer dept ? This has been reported numerous times .

The problem is with signing on the site and you cannot give stars .

Re: REQUEST ENTITY TOO LARGE

bopper — Thu, 20 Sep 2018 13:05:03 GMT

Same here and then I had trouble posting and signing out, it wouldn't sign me out. This is something I agree has been going on for weeks, what is wrong here?

Re: REQUEST ENTITY TOO LARGE

phoenixbrd — Thu, 20 Sep 2018 13:31:20 GMT

Yes, I still have it too, I now must put in my information then I click the backward button twice in order to sign in. I know this is ridiculous, but it is what has been working for me until this feature is fixed. I'm wondering why we continue to receive this page. Is this a security risk? Is any private financial information being exposed as a result of this?

Re: REQUEST ENTITY TOO LARGE

I am still oxox — Thu, 20 Sep 2018 13:12:12 GMT

Still happening on a very random basis, it happens when I log in, or go to answer a post or or or, this is so annoying they are going to lose posters and they do not seem to care

Re: REQUEST ENTITY TOO LARGE

Sunshine Kate — Thu, 20 Sep 2018 13:18:06 GMT

@Liverbird1 wrote:
this issue has gone on for wks .What is wrong with QVC computer dept ? This has been reported numerous times .
The problem is with signing on the site and you cannot give stars .

I don't have any problems. Hmmm

Re: REQUEST ENTITY TOO LARGE

EdithEllenLily — Thu, 20 Sep 2018 13:26:43 GMT

I receive that message when signing on, too! I back out and then go down below to the forums and see that I am signed in -- even though it said that "request entity too large" message! Yesterday I had trouble hearting and signing out as well. I would think this should be a priority to fix because it involves security of private information on this website.

Re: REQUEST ENTITY TOO LARGE

millieshops — Thu, 20 Sep 2018 13:26:44 GMT

@I am still oxoxIt is random - which probably means it's like taking my car to the mechanic and not having the issue bothering me be apparent. Very frustrating on both sides.

Re: REQUEST ENTITY TOO LARGE

SeaMaiden — Thu, 20 Sep 2018 13:28:20 GMT

Yup. It will never be addressed or fixed. They do not care.

Re: REQUEST ENTITY TOO LARGE

Eileen in Virginia — Thu, 20 Sep 2018 13:40:40 GMT

I get it when I try to sign out. I’ve come up with a workaround until the Q gets its act together, but that shouldn’t be necessary. It’s not rocket science!

Re: REQUEST ENTITY TOO LARGE

proudlyfromNJ — Thu, 20 Sep 2018 13:49:13 GMT

@SeaMaiden wrote:
Yup. It will never be addressed or fixed. They do not care.

I don't think that is the problem at all. I think the problem is the IT dept. itself if you know what I mean.

Re: REQUEST ENTITY TOO LARGE

culebra — Thu, 20 Sep 2018 14:22:19 GMT

I already complained to Customer Service. Their answer: I needed to use Google Chrome or some other program. I already use Google Chrome. I am tired of getting that message. I generally get the message from using these Forums. I think these Forums are a great selling and marketing tool for QVC. I get a lot of valuable information as to sizing, products etc. I also think it is fun to hear other people comments and advice about products. This Forum is a total enhancement in a good way for QVC.

Re: REQUEST ENTITY TOO LARGE

SeaMaiden — Thu, 20 Sep 2018 14:41:55 GMT

@proudlyfromNJ wrote:
@SeaMaiden wrote:
Yup. It will never be addressed or fixed. They do not care.
I don't think that is the problem at all. I think the problem is the IT dept. itself if you know what I mean.

@proudlyfromNJ YUP. FIRE THEM

Re: REQUEST ENTITY TOO LARGE

Jannyg — Thu, 20 Sep 2018 14:55:15 GMT

It was fine for a couple of days and now it's worse then before. I was able to sign in but got the message when I tried to post or click on a forum. Two hours later I'm able to post

Re: REQUEST ENTITY TOO LARGE

gardensla — Thu, 20 Sep 2018 14:57:57 GMT

It keeps happening to me too. I clear my cache and its fine for a day then right back again. I cannot keep clearin my cache of things that are important to me just to accommodate QVC's poor IT.

Re: REQUEST ENTITY TOO LARGE

Jannyg — Thu, 20 Sep 2018 14:59:22 GMT

I use google chrome and have this proble. Ridiculous that they can't fix it

Re: REQUEST ENTITY TOO LARGE

Sweetbay magnolia — Thu, 20 Sep 2018 15:12:33 GMT

My 2 cents: If you use an Apple product, clear the cache frequently and save passwords in the keychain.

Keep up with the latest iOS updates as they often include security patches and partitions against intrusions that sometimes morph in as cookies. Don't allow them in, in your settings, if you don't want them. Or, allow them in, attempt to use "safe" sites, and clear them often. Make sure your security settings are where you want them.

I remember learning to use the "beta" windows and the first mouse and built in modem. Systems have become much more sophisticated but so have the hackers.

This may, or may not, help. These are just good practices, in my book.

Re: REQUEST ENTITY TOO LARGE

Montana — Thu, 20 Sep 2018 15:30:02 GMT

I don’t think IT can fix this because they have not identified the cause.

I just wish QVC would stop telling people to delete cookies and change browsers, as though community users are somehow at fault and this will fix the problem.

It’s not us QVC; It’s you.

Re: REQUEST ENTITY TOO LARGE

kelsey17 — Thu, 20 Sep 2018 16:02:49 GMT

Still happening to me................only when signing in to respond to community posts.....then i have to leave QVC website and sign in to community again and then sign in again to respond to a post....then it lets me in

Re: REQUEST ENTITY TOO LARGE

SeaMaiden — Thu, 20 Sep 2018 16:49:59 GMT

@Sweetbay magnolia wrote:
My 2 cents: If you use an Apple product, clear the cache frequently and save passwords in the keychain.

Keep up with the latest iOS updates as they often include security patches and partitions against intrusions that sometimes morph in as cookies. Don't allow them in, in your settings, if you don't want them. Or, allow them in, attempt to use "safe" sites, and clear them often. Make sure your security settings are where you want them.

I remember learning to use the "beta" windows and the first mouse and built in modem. Systems have become much more sophisticated but so have the hackers.

This may, or may not, help. These are just good practices, in my book.

@Sweetbay magnolia This only happens here on this website. No other website gives me any problems.....Why should someone have to go through ALL THAT just to navigate QVC?

Re: REQUEST ENTITY TOO LARGE

Icegoddess — Thu, 20 Sep 2018 17:14:32 GMT

It has gone from a simple annoyance to complete failure for me. I DO use Chrome, and now I can't get into the forums at all. If I do manage to get into the forum, as soon as I click on anything I get that message again and can go nowhere.

I was able to get in to post this message via Firefox, but Firefox had a tendency to crash on me which was why I changed over to Chrome, so I have no intention of changing back. You know, it's like when I change the channel during a program; I might not make it back.