topic Re: Dear Monitors, who do we call about this unresolved problem? in Customer Care

Dear Monitors, who do we call about this unresolved problem?

qualitygal — Thu, 13 Sep 2018 16:48:53 GMT

I don't think anyone knows of this problem or knows how to fix it. I'm feeling unloved and unlistened to. I'm sure you monitors feel the same way. Is there someone we should call and speak with?

Re: Dear Monitors, who do we call about this unresolved problem?

shaggygirl — Thu, 13 Sep 2018 17:00:34 GMT

I think the entire QVC IT department is on a 2 week hiatus.

Re: Dear Monitors, who do we call about this unresolved problem?

loriqvc — Thu, 13 Sep 2018 17:01:51 GMT

@qualitygal wrote:
I don't think anyone knows of this problem or knows how to fix it. I'm feeling unloved and unlistened to. I'm sure you monitors feel the same way. Is there someone we should call and speak with?

What is the "problem" you are referring to here?

Re: Dear Monitors, who do we call about this unresolved problem?

Love my grandkids — Thu, 13 Sep 2018 17:38:52 GMT

Feeling "unloved"??

Re: Dear Monitors, who do we call about this unresolved problem?

Jannyg — Thu, 13 Sep 2018 18:04:22 GMT

Yesterday it was happening on my ipad, laptop and office computer. Today it's just my laptop. No problem with the office computer. For a company that spends a lot of time telling it's viewers to go to the website, you'd think they'd have one that works properly.

Re: Dear Monitors, who do we call about this unresolved problem?

Susan-QVC — Thu, 13 Sep 2018 18:05:46 GMT

@qualitygal

If you are referring to the most recent systems issue "Request Entity To Large", we are aware that this issue exist and we have been assure that our service desk team is activity working to correct the issue.

We thank you in advance for your continued patience !!

Susan Q-Social

Re: Dear Monitors, who do we call about this unresolved problem?

dex — Fri, 14 Sep 2018 00:58:07 GMT

@Love my grandkidsi don’t get unloved either but the problem is annoying.I noticed posters are missing so maybe they just gave up.