topic Re: Request Entity Too Large in Customer Care

Request Entity Too Large

Kachina624 — Wed, 05 Sep 2018 00:31:50 GMT

We've complained that some of us cannot sign on. Why are the mods ignoring our complaints? This has gone on for 4 days with no comment from the moderators.

Re: Request Entity Too Large

Daysdee — Wed, 05 Sep 2018 00:34:48 GMT

I have had the problem signing in--sometimes I have to enter my password 6 times and then sometimes I get that "entity too large" also. I have reported it and it is still happening.

Re: Request Entity Too Large

Kachina624 — Wed, 05 Sep 2018 00:40:54 GMT

The "entity" message seems to come and go but when it comes, I can do nothing and it may stick around for a long period. I've done all the usual things to fix. No problem with any other website.

Re: Request Entity Too Large

Mominohio — Wed, 05 Sep 2018 00:59:43 GMT

I've found that when this is happening, you are signed in. After you sign in and get the message, to to the home page and then hit the link at the bottom of the page for blogs and forums and it will come up with you logged in.

At least that is how it is working for me. I'm obviously getting logged in even though that screen is coming up. I just have to go to another page and access the forums.

Re: Request Entity Too Large

FranandZoe — Wed, 05 Sep 2018 01:14:45 GMT

Restarting my computer solved the problem.

Re: Request Entity Too Large

dooBdoo — Wed, 05 Sep 2018 02:39:32 GMT

@Kachina624, @Beth-QVC posted that the QVC Social Team is aware of the problems and that they reported it to IT support. I saw her posts to that effect on at least 2 threads. Once they forward the information, my impression is that their hands are tied and all of us are at the mercy of the web hosting service.

I'm not saying people shouldn't continue to post about it, however, to let the moderators know it's continuing for some of them.

Re: Request Entity Too Large

shaggygirl — Wed, 05 Sep 2018 04:15:49 GMT

Signing in a few min ago is the first time in a few days I haven't had the issue. But even when it happened at Sign In I too was actually signed in and able to get here by clicking again on QVC Forum on my Favorites Bar. And so far it hasn't cropped up moving from thread to thread either And I probably just cursed myself by saying it out loud......so to speak.

Re: Request Entity Too Large

Mothertrucker — Wed, 05 Sep 2018 05:10:05 GMT

Oh good!!! I thought I had been banned! yes it is intermittent, (obviously,or I wouldnt be here now) But it IS persistent!

Thank you for posting this..I am relieved!

Re: Request Entity Too Large

shaggygirl — Wed, 05 Sep 2018 10:18:42 GMT

Well I did indeed curse myself. Just had to sign again and it's baaaaack.

Re: Request Entity Too Large

haddon9 — Wed, 05 Sep 2018 10:27:07 GMT

I get that message too. I've also discovered that even though I'm getting the message I'm still getting signed in. What I do as soon as that message pops up, I'll just put QVC into the address bar at the top for a fresh page, then scroll down to the forums and now I can see if I have any notifications and that I'm signed in.

It's an extra step or two and is annoying....but it works for me. Hopefully this will be fixed soon!

Re: Request Entity Too Large

Jannyg — Wed, 05 Sep 2018 14:13:29 GMT

Well, as of this morning (9/5) not fixed at least on my computer. Hit sign in 5 times and ketp getting that message but when i went to the forums, it showed me as signed in.

Re: Request Entity Too Large

SeaMaiden — Wed, 05 Sep 2018 15:21:04 GMT

now 9/05.... nothing has been fixed on this broken website. Where are the IT People? Vacation is over... get to work doing what you are payed to do???

Re: Request Entity Too Large

Kitty Galore — Wed, 05 Sep 2018 16:20:16 GMT

Same problem I'm having , it seems there is one problem after another at least for me.

I also have have noticed today for the first time that when I do a search and there is more then one Page of product and I hit to see page 2 or 3 etc. it just keeps showing page I and doesn't proceed to page 2! Always something with this website ......is everyone on vacation??😏

Re: Request Entity Too Large

Jannyg — Thu, 06 Sep 2018 14:33:33 GMT

9/6 and it's still not fixed but I hit it a few times and then go to forums, you're signed in. At least that's what's happening for me.

Re: Request Entity Too Large

Mominohio — Fri, 07 Sep 2018 13:27:46 GMT

It's actually getting worse.

I've been unable to heart any posts, and most times can't reply to a post either without getting the screen.

I just tried to post this comment and it wouldn't take, so I've restarted my computer to see if it will go through now.

This is the only website I'm having any problem with, so I know it can't be 'me'.

They really need to get on the ball with this.

Re: Request Entity Too Large

Jannyg — Fri, 07 Sep 2018 14:24:07 GMT

9/7 and still not fixed. I hit sign in a few times and then just clicked on forums and was signed in

Re: Request Entity Too Large

Kim-QVC — Fri, 07 Sep 2018 14:43:15 GMT

Good morning, I apologize for the message that you have received when participating on our forums. I have opened an additional service request today, Beth had opened one on 9/1 also. ~Kim

Re: Request Entity Too Large

Mominohio — Sun, 09 Sep 2018 15:10:49 GMT

Half the time I still cannot post, sign in regularly or heart messages without this page coming up.

Why on earth is it taking this long to

Re: Request Entity Too Large

Mominohio — Sun, 09 Sep 2018 15:11:49 GMT

@Mominohio wrote:
Half the time I still cannot post, sign in regularly or heart messages without this page coming up.

Why on earth is it taking this long to

edited to add

I had to try to enter this reply at least 6 times before it would take.

FIX THIS MESS

Re: Request Entity Too Large

bonnielu — Sun, 09 Sep 2018 15:12:46 GMT

Not yet, here. Usually I just go away and try again. If that does not work I shut the computer down. If that does not work I KICK IT (ONLY KIDDING)