topic Re: Little Detective work in Customer Care

Little Detective work

pinkcoyote — Tue, 05 Jul 2016 02:47:25 GMT

Could customer care do a little detective work for me?

1. I have Baby Grace (Philosophy) fantastic? But the fragrance is haunting like I can not pin point what it is. Could you find out for me, what is behind the Baby Grace fragrance?

2. Is Earth Shoes the shoes I bought 20 years ago, the same company that made a "negative heel" sandal? If so, do they still make them?.......I still have mine from 20 years ago LOL

Thank you so much

Patricia

Re: Little Detective work

NickNack — Tue, 05 Jul 2016 11:52:21 GMT

Patricia, I think these are questions for the companies and not Customer Care. They would have to contact the companies for the answers to these questions. You could just go to their websites or Facebook page and ask them.

Edited to add: I just Googled Earth Shoes negative heel and came up with the answer. It is the same company.

Re: Little Detective work

KYToby — Tue, 05 Jul 2016 12:55:12 GMT

@pinkcoyote wrote:
Could customer care do a little detective work for me?

1. I have Baby Grace (Philosophy) fantastic? But the fragrance is haunting like I can not pin point what it is. Could you find out for me, what is behind the Baby Grace fragrance?

2. Is Earth Shoes the shoes I bought 20 years ago, the same company that made a "negative heel" sandal? If so, do they still make them?.......I still have mine from 20 years ago LOL

Thank you so much
Patricia

Why would you think the moderators of a message board would do this? This has nothing to do with their jobs.

You have a computer and know how to use it, so reach out to the manufacturers va the web. Do your own detective work.

Re: Little Detective work

Plaid Pants2 — Tue, 05 Jul 2016 13:01:08 GMT

@KYToby wrote:
@pinkcoyote wrote:
Could customer care do a little detective work for me?

1. I have Baby Grace (Philosophy) fantastic? But the fragrance is haunting like I can not pin point what it is. Could you find out for me, what is behind the Baby Grace fragrance?

2. Is Earth Shoes the shoes I bought 20 years ago, the same company that made a "negative heel" sandal? If so, do they still make them?.......I still have mine from 20 years ago LOL

Thank you so much
Patricia
Why would you think the moderators of a message board would do this? This has nothing to do with their jobs.

You have a computer and know how to use it, so reach out to the manufacturers va the web. Do your own detective work.

They just signed up today, and this is their very first post.

Draw your own conclusions.

Re: Little Detective work

Marp — Tue, 05 Jul 2016 13:39:09 GMT

@pinkcoyote, courtesy of Sephora:

Baby Grace Fragrance

Baby Grace is a sophisticated, clean scent formulated for women who are young-at-heart. The perfect scent for those who love the way a baby smells.Notesoppy, Green Accord, Pink Mimosa, Pepper, Creamy White Woods, Musk.Style: Light. Clean. Slightly Sweet.

Re: Little Detective work

Eva-QVC — Wed, 06 Jul 2016 13:46:51 GMT

@pinkcoyote wrote:

Could customer care do a little detective work for me?

1. I have Baby Grace (Philosophy) fantastic? But the fragrance is haunting like I can not pin point what it is. Could you find out for me, what is behind the Baby Grace fragrance?

2. Is Earth Shoes the shoes I bought 20 years ago, the same company that made a "negative heel" sandal? If so, do they still make them?.......I still have mine from 20 years ago LOL

Thank you so much

Patricia

Hello @pinkcoyote - and welcome to the forums! I see that @Marp gave you the ingredients to Baby Grace so that should help. I looked on the Earth brand website and I still see that they offer the negative heel.

Hope this helps!

Re: Little Detective work

bebe777 — Tue, 05 Jul 2016 22:25:59 GMT

@Eva-QVC wrote:
Hello @pinkcoyote - and welcome to the forums! I see that @Marp gave you the ingredients to Baby Grace so that should help. I looked on the Earth brand website and I still see that they offer the negative heel.
Hope this helps!

@Eva-QVC, that was so sweet of you to help her like this.

-- bebe

Re: Little Detective work

pinkcoyote — Wed, 06 Jul 2016 00:11:05 GMT

Thank you so much for the help

Re: Little Detective work

pinkcoyote — Wed, 06 Jul 2016 00:15:38 GMT

I am sorry for any inconvience I am just figuring this out LOL....thank you for those that helped......I will know how to figure this out yet......next time I will do better..Thank you

Re: Little Detective work

qbetzforreal — Wed, 06 Jul 2016 03:01:51 GMT

@pinkcoyote-don't worry about

Re: Little Detective work

qbetzforreal — Wed, 06 Jul 2016 03:05:02 GMT

It's nice that the mod answered. Not all questions get acknowledged by the mods.