topic Re: Exchanges for size in Customer Care

Exchanges for size

pachutabelle — Sun, 29 Jul 2018 18:38:07 GMT

How many time can you exchange an item for size? I am tempted to exchange two sizes down with the Linea jeans but probably should only go one size. If they are still too large can they be exchanged a second time without an additional fee?

Re: Exchanges for size

Texasmouse — Mon, 06 Aug 2018 02:05:00 GMT

@pachutabelle that's a good question. I suggest you call Customer Service and ask.

Re: Exchanges for size

Beth-QVC — Mon, 06 Aug 2018 02:17:08 GMT

@pachutabelle

As far as I know there are no limits on an exchange.If you do need to exchange them for a second time, please ask for the assistance of one of the mods here to ensure that it goes through.

Beth QVC

Re: Exchanges for size

loriqvc — Mon, 06 Aug 2018 20:43:06 GMT

@pachutabelle

I recently had to return a defective item three times to get a functional one, and when I used the Q return labels, I had no issues with doing multiple returns.

The only thing you might want to "worry about" with clothing is having the item stay in stock--I tried to exchange a blouse a couple months ago and by the time the one I sent back made it to QVC, nothing was left in the size I wanted. I did receive a full refund, but it was a bit disappointing not to get the top.

Re: Exchanges for size

pachutabelle — Mon, 06 Aug 2018 23:43:40 GMT

Thanks all for the replies. Item is on it's way and I hope the first time is the charm.